App Frequently Asked Questions

This Article Is For:

• Clients who have purchased the SoCast Mobile App ( If you would like to purchase the Mobile App please speak with your SoCast Account Manager )
• All users who have: Manage Mobile App Permissions
• This is applicable to: Single Tenant App & Multi-Tenant App

Learn More:

• Do I Need A Wifi Connection To Use The App?
• How Can I Turn Off The Mic Option For The App?
• How Do Members Sign Up Via The App?
• I Can't Get The Audio Stream To Work, Any Suggestions?
• How Do I Fix An App Stuck On 'Waiting'?
• How Do I Update The App On An iPhone?
• How Do I Remove Reviews & Old Comments On My App?
• How do I create a prompt to download my apps in the header or footer of my blogs?
• How do I Link Apple and Google Play Accounts to SoCast
• How do I Rebrand my Mobile App?
• How Do I Obtain Mobile App Analytics?

• Related Articles

• Mobile App

  In this section you will find all Knowledge Base articles related to The SoCast Mobile App (i.e getting started, submission, theme, app advertising, push notifications etc) As well as, best practices, tips and inspiration.The SoCast App was designed ...

• List Of Mobile App Advertising & Sponsorship Options

  This Article Is For: All users who have: Manage Mobile App Permissions This is applicable to: Single Tenant App & Multi-Tenant App Requirements: Station/brand have already purchased the SoCast Mobile App package Have been given the above listed ...

• Why Does Google Play Say The App Isn't Available In My Country?

  This Article Is For: Users who have been given permission to manage Mobile App Settings This is applicable to: Single Tenant App & Multi-Tenant App Requirements: Station/brand have already purchased the SoCast Mobile App package Have been given the ...

• How Do I Update Outstanding Agreements In Google Play?

  This Article Is For:   Any SoCast Account manager looking to upgrade, or rebrand their current SoCast app. Requirement: You MUST be the account holder in the Apple account in order to make these changes . Steps:   1. Login to the Google Play Console ...

• How Do I Submit My App Through iTunes?

  This Article Is For: Users who have been given permission to manage Mobile App Settings This is applicable to: Single Tenant App & Multi-Tenant App Requirements: Station/brand have already purchased the SoCast Mobile App package Have been given the ...