What Are the Most Frequently Asked Questions About the SoCast Mobile App?
What Are the Most Frequently Asked Questions About the SoCast Mobile App?
This Article Is For:
- Clients who have purchased the SoCast Mobile App (If you would like to purchase the Mobile App, please speak with your SoCast Account Manager.)
- All users who have Manage Mobile App permissions
- Applicable to both Single Tenant App and Multi-Tenant App users
Learn More
Below are answers to common questions about the SoCast Mobile App. Click any question to view the full article:
- Do I Need a WiFi Connection to Use the App?
- How Can I Turn Off the Mic Option for the App?
- How Do Members Sign Up via the App?
- I Can't Get the Audio Stream to Work. Any Suggestions?
- How Do I Fix an App Stuck on 'Waiting'?
- How Do I Update the App on an iPhone?
- How Do I Remove Reviews & Old Comments on My App?
- How Do I Create a Prompt to Download My Apps in the Header or Footer of My Blogs?
- How Do I Link Apple and Google Play Accounts to SoCast?
- How Do I Rebrand My Mobile App?
- How Do I Obtain Mobile App Analytics?
If you have additional questions or need further assistance, please contact your SoCast Account Manager or our support team.
Related Articles
What Are the Most Frequently Asked Questions About Managing Pages in SoCast?
What Are the Most Frequently Asked Questions About Managing Pages in SoCast? Below is a list of helpful articles that address common questions about creating, editing, and managing pages in SoCast. These resources are designed to help radio ...What Are the Features and Best Practices for the SoCast Mobile App?
What Are the Features and Best Practices for the SoCast Mobile App? The SoCast Mobile App is designed to deliver an engaging mobile experience for your most loyal listeners while providing unique advertising opportunities for your partners. This ...What Should I Know Before Purchasing a SoCast Mobile App?
What Should I Know Before Purchasing a SoCast Mobile App? This article addresses common questions and important considerations for radio broadcasters interested in purchasing a SoCast mobile app. Can I Download a SoCast App to Preview? Absolutely! ...How Do I Add a Sponsor Logo to the Mobile App Launch Screen in SoCast Engage?
Log in to SoCast Engage. Go to the Mobile App section and select Mobile App Settings. Under the General tab, scroll down to the Promo Screen section. Click Add Media to upload the sponsor logo. Once the logo has been uploaded, click Save. Please note ...How Do I Update the Mobile App Logo in SoCast Engage?
Log in to SoCast Engage. Navigate to Mobile App and select Mobile App Submission Settings. On the General tab, ensure all required fields (marked with an asterisk *) are filled out. Here, you can change the app icon and launch screen image. Click on ...