What Are Activity Stream Conversations in SoCast and How Do They Work?
What Are Activity Stream Conversations in SoCast and How Do They Work?
Who Is This For?
This article is for:
- All users with access to Activity Stream Conversations.
- Applicable to all themes.
Requirements
To use Activity Stream Conversations, you must meet the following requirements:
- You must have purchased the SoCast Mobile App. (If you would like to purchase the Mobile App, please speak with your SoCast Account Manager.)
- You must have Manage Mobile App permissions.
- Applicable to both single-tenant and multi-tenant apps.
Notes
Keep the following in mind:
- Moderation is strictly for approving or rejecting messages in the Activity Stream.
- Original messages from Facebook or Twitter (outside of the Activity Stream) are not deleted or hidden when rejected. They will still appear on the native Facebook or Twitter feeds, regardless of the moderation status set in the SoCast Admin.
- An Activity Stream can contain:
- Member conversations only.
- Member conversations plus anonymous conversations (cannot contain anonymous comments only).
- Membership must be enabled to use anonymous conversations.
SoCast offers three types of Activity Stream Conversations. They can be displayed and used on both desktop and in the SoCast Mobile App.
Types of Activity Stream Conversations
- Social Conversations: Include Facebook posts and comments, Twitter hashtag searches, and @mentions. Admins can approve or reject these within the SoCast platform.
- Member & Anonymous Conversations: Include member and anonymous comments submitted via desktop or the app. These may include photos, voice notes, or text. Admins can approve, reject, or reply to comments, and can post their own content such as links, images, or comments.
- SMS Conversations: Include SMS comments submitted via the app. Admins can approve, reject, or reply to these comments.
Activity Stream Conversations are a powerful way to engage your audience, moderate community interactions, and manage content across platforms. For more information or to enable these features, please contact your SoCast Account Manager.
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