Does My Password Work Across Multiple Sites In SoCast Engage?
Yes, if you have been granted access to multiple sites in SoCast Engage, your nominated password will remain consistent across all of those sites. Once you set your password using the password reset email, you can use the same login credentials to access the backend of each site you have permission for.
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How Do I Reset My Expired Password In SoCast Engage?
If your password has expired, a password reset email will be sent to your registered email address. Check your inbox, spam, promotions, or junk folder for the password reset email. Follow the instructions in the email to set up your new password. ...
How Do I Reset a User Password in SoCast Engage?
If a user is unable to log in to SoCast Engage due to an expired or forgotten password, an administrator can send a password reset link to the user's email address from the admin panel. The user should check their inbox for the password reset email. ...
How Do I Edit User Permissions in SoCast Engage?
Log in to SoCast Engage. Go to Admin > Users. Click on the name of the user you want to edit. Select Edit. Customize the user's permissions by ticking or unticking the relevant options. To adjust which sites the user can access, modify the site ...
How Do I Reset a Staff Member's Password in SoCast?
How Do I Reset a Staff Member's Password in SoCast? Who Is This Article For? Account or Company Admins with access to the Admin feature. Applicable to all SoCast themes. These instructions explain how to reset a staff member's password in SoCast. ...
How Do I Add an Admin User in SoCast Engage?
Log in to your company's SoCast admin panel at http://admin.socastsrm.com/staff. Click on the "Add User" button. Fill in the required fields: Staff Name: Enter the user's full name. Email: Provide the user's email address. Password: A password will ...