Below are answers to some frequently asked questions about the new contesting system. If you don’t find your answer here, please contact the support desk.
Yes. SoCast can add this permission to Company Admins upon request. Company Admins can then assign it to the appropriate staff users.
No. Your existing contests will not be affected.
Technically, yes. However, we recommend finishing your currently running contests before switching to the new system.
Yes. Your WP Bakery templates will still be available.
Yes. All contest assets are stored in the media library under the ‘Media’ tab.
Yes. You will still need to add contests to a page using the Contest List widget.
Yes. To download entrant information:
No, not at this time. This feature will be available with Phase 2 enhancements.
To allow listeners to vote:
Note: We plan to enhance the polling system in future updates. Currently, participants can only vote once per contest poll.
This feature is not yet available. However, you can reject a contest entry by:
No, bulk actions are not currently available. This feature will be included in Phase 2 enhancements.
You will need to manually select a winner from the contest entries and contact them directly. There is currently no winner button or option to display winners on the front-end of the website. These features are planned for Phase 2 enhancements.
Yes. Listeners are still required to sign in or sign up to participate in a contest.