Getting Started: How To Get Help & Assistance For SoCast Reach

Getting Started: How To Get Help & Assistance For SoCast Reach

Once onboarded to the SoCast Reach platform, all users have access to SoCast's support team.

Submit A Request / Issue / Ticket

  2. Email: support@socastdigital.com

Knowledge Base

  1. You can access our Knowledge Base anytime, which includes helpful articles, tips and FAQ's: https://support.socastdigital.com/portal/en/kb/socast-reach

SoCast Service Desk Hours

  1. Mon to Fri: 9 AM to 6 PM EST excluding Canadian holidays.


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