How Can I Access Omnichannel Engagement Report Data Older Than One Year In SoCast Engage?

How Can I Access Omnichannel Engagement Report Data Older Than One Year In SoCast Engage?

SoCast Engage allows you to view up to one year of Omnichannel Engagement Report data within the platform. If you need to access data older than one year, you will need to use your Google Analytics account. Log in to your Google Analytics account and use its reporting tools to retrieve historical data beyond what is available in SoCast Engage.

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