How Do I Find My Push Notification History in the SoCast Platform?

How Do I Find My Push Notification History in the SoCast Platform?

This Article Is For:

• All users with "Manage Mobile App Notifications" permissions
• Applicable to both Single Tenant and Multi-Tenant Apps

Requirements:

• Your station or brand must have purchased the SoCast Mobile App package.
• You must have the appropriate permissions granted by your SoCast Account Manager.

Note:

• If you experience a failed notification, please submit a ticket to the SoCast Support Desk.

Step-by-Step Guide

1. Your push notification will appear in one of the following statuses:
   1. Pending (waiting to be sent)
   2. Sent (delivered)
   3. Failed (was not sent)
2. Go to http://admin.socastsrm.com/mobile/notifications and select the status you wish to view (Pending, Sent, or Failed).
   
3. You can also filter by notification group to view specific notifications.
   
4. Click on Filter to display the results.
   

If you have any questions or encounter any issues, please contact the SoCast Support Desk for assistance.

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