How Do I Find My Push Notification History?

How Do I Find My Push Notification History?

This Article Is For:

  • All users who have: Manage Mobile App Notifications Permissions
  • This is applicable to: Single Tenant App & Multi-Tenant App

Requirements:

  • Station/brand have already purchased the SoCast Mobile App package
  • Have been given the above listed permissions by your SoCast Account Manager.

Note:

  • In the event of a failed notification please submit a ticket to the SoCast Support Desk

Step-by-step guide

  1. Your push notification will be sitting in one of the following:
    1. Pending (waiting to be sent)
    2. Sent (delivered)
    3. Failed (was not sent)
  2. Go to http://admin.socastsrm.com/mobile/notifications and select which Status you wish to view (Pending, Sent, Failed)


  3. You can also select the notification group you want to see:


  4. Click on Filter to see the result


    • Related Articles

    • Why Didn't I Receive A Push Notification?

      This Article Is For: All Users Who Have: Mobile App Permissions & Push Notification Permissions This Is Applicable To: All Themes There are many reasons why you may not have received a mobile app push notification. Below are some of these reasons and ...

    • How Do I Find Out My Push Notification Open Rate?

      Note: This feature is not yet available. Check back soon for updates This Article Is For: All users who have: Manage Mobile App Notifications Permissions This is applicable to: Single Tenant App & Multi-Tenant App Requirements: Station/brand have ...

    • Push Notification Notes

      Push Notification Opens : The SoCast mobile app uses two types of functions to display content, one being the Activity Streams the other being 'In-App Browser' (for navigation items like Pages, Links or Promotions). If your Home Navigation item is ...

    • Mobile App Push Notifications

      This Article Is For: All users who have: Manage Mobile App Notifications Permissions This is applicable to: Single Tenant App & Multi-Tenant App Requirements: Station/brand have already purchased the SoCast Mobile App package Have been given the ...

    • How Do I Find Out How Many Subscribers My Push Notification Group Has?

      This Article Is For: All users who have: Manage Mobile App Notifications Permissions This is applicable to: Single Tenant App & Multi-Tenant App Requirements: Station/brand have already purchased the SoCast Mobile App package Have been given the ...