How Do I Obtain Mobile App Analytics for My SoCast Mobile App?

How Do I Obtain Mobile App Analytics for My SoCast Mobile App?

How Do I Obtain Mobile App Analytics for My SoCast Mobile App?

Who Is This Article For?

  • Clients using the SoCast Mobile App
  • If you need more information about the SoCast Mobile App, please contact your Account Manager or email support@socastdigital.com.

Requirements

  • Access to your company’s Apple App Store Connect account
  • Access to your company’s Google Play Console account
Note: Mobile app content analytics will transition to Google Firebase in 2021 with the update and release of SoCast’s new native mobile apps.

How to Obtain Download and Install Analytics for Apple iOS Apps

  1. Log in to Apple App Store Connect.
  2. Select App Analytics.
  3. Choose the app you want to review.
  4. Set your date filter in the top right corner to select the period you wish to review.

For more details on Apple’s App Analytics and the available metrics, visit Apple's App Store Connect Help.

How to Obtain Download and Install Analytics for Google Play Android Apps

  1. Log in to Google Play Console.
  2. On the dashboard, you’ll see each app listed and the installed audience over the last 30 days.
  3. For more detailed analytics, click the app you wish to review.
  4. Navigate to Store Presence > Store Analysis > Conversion Analysis for an overview of analytics for that specific app.
  5. Click Statistics in the top left to filter data by date, geography, or demographics as needed.
  6. To download your app analytics, go to the main dashboard, click Download Reports > Statistics on the left, and export your data in CSV format.

For more details on Google Play App Analytics and the available metrics, visit Google Play Console Help.

Requesting In-App Content Analytics from SoCast

SoCast can provide a high-level overview of base metrics from within the mobile app for the previous month, upon request. This report is in a standard, non-customizable format and is only available for the most recent month prior to your request.

To request a previous month’s in-app analytics report, email support@socastdigital.com and include your broadcast company name, call letters, and app name.

Note: In 2021, if you require in-app content analytics, your mobile app(s) will transition to individual Google Firebase accounts managed directly by your team. Further instructions and details will be provided at the appropriate time.