How Do I Prevent My Google Play Developer Account From Being Marked as Inactive When Using SoCast Mobile Apps?
- Log in to your SoCast account and navigate to Mobile App > Mobile App Settings. Ensure all fields are completed, including branding images and colors (except for the Advertising tab).
- Go to Mobile App > Mobile App Submission Settings. Complete all required information for your store listings in Apple and Google Play. Make sure logos and images meet the specified dimensions.
- For the 'credentials' section under iOS and Android, use the options already listed in the drop-down menus (these are auto-filled for you).
- Once all information is complete, click the Submit button on the Submission tab (Mobile App > Mobile App Submission Settings > Submission). This will create a ticket for SoCast to update/build your app.
- After submission, SoCast will build your app within approximately 5 business days. You may test the app, and SoCast will submit it to the app stores on your behalf.
Submitting a new build or update can help keep your Google Play developer account active and prevent it from being marked as dormant. For more information, visit the SoCast Mobile App Knowledge Base.
Related Articles
How Do I Invite SoCast as an Admin to My Apple Developer, iTunes Connect, and Google Play Developer Accounts?
How Do I Invite SoCast as an Admin to My Apple Developer, iTunes Connect, and Google Play Developer Accounts? To deliver your mobile test apps, you need to add socastadmin@socastsrm.com as an admin to your Apple Developer, iTunes Connect, and Google ...
How Do I Configure Google Play Developer Credentials for My Radio Station's Mobile App?
How Do I Configure Google Play Developer Credentials for My Radio Station's Mobile App? Requirements Before you begin, please ensure you have the following: A Google Play Developer account. This must be a business account, not a personal account. ...
Does SoCast Handle Required Android API Level Updates For Mobile Apps On Google Play?
Yes, SoCast manages required Android API level updates for mobile apps published on Google Play. When Google Play requires apps to target a newer Android API level, SoCast will update your Android app to meet these requirements before the specified ...
How Do I Find My Google Play Developer Account ID?
How Do I Find My Google Play Developer Account ID? Who Is This Article For? This article is intended for company administrators or anyone with access to your Google Play Developer Account login credentials. Steps to Find Your Google Play Developer ...
How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps?
How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps? Who Is This Article For? Clients using the SoCast Mobile App For more information about the SoCast Mobile App, contact your Account Manager or email ...