How Do I Re-Authorize My Facebook Token in SoCast?

How Do I Re-Authorize My Facebook Token in SoCast?

How Do I Re-Authorize My Facebook Token in SoCast?

This article is for: All users with social permissions.

Requirements: You must have a Facebook profile connected and be listed as an Admin on the Facebook page you wish to post to.

When composing a Facebook post using the SoCast publishing tool, or when using the Monitoring Streams tool, you may occasionally be prompted to "re-authorize your Facebook token." This is required to connect with Facebook's API, allowing SoCast to post to Facebook on your behalf.

Example of a re-authorization warning:

"Your Facebook permissions have expired. Please re-authorize access to your Facebook account."

Facebook re-authorization warning

Step-by-Step Guide to Re-Authorize Your Facebook Token

  1. Click the Authorize button when prompted.
  2. You will be redirected to Social > Social Settings. Under the Personal section, click Reconnect Facebook.
  3. If you have previously connected your account, a pop-up will appear reminding you that SoCast is already linked to this Facebook account. You will be asked if you want to continue with your previous settings.
Facebook re-authorization popup
  1. In some cases, after clicking the re-authorize button, you will be redirected to Social > Social Settings.
  2. If your Facebook account is still connected, click the Reconnect Facebook or Remove button under your name below Facebook/Instagram.
  3. A popup will ask you to confirm your actions. Click Yes or OK for each prompt.
  4. One of the prompts will be: "Are you sure? Removing this connection will remove all scheduled posts associated with this account and its pages."
Remove Facebook connection confirmation
  1. If prompted, confirm that you have previously linked SoCast to Facebook and choose whether to continue with your previous settings.
  2. You can click Edit Settings to add any additional Facebook pages or permissions you may need. Ensure all necessary permissions are checked.
  3. Alternatively, click Continue as [Your Name] (the blue button) to reconnect your settings as they were previously.
Facebook continue as popup
  1. After reconnecting, you should see your profile and all Facebook and Instagram pages reconnected under Social > Social Settings.
  2. Click Save to complete the process.

Your Facebook token is now re-authorized, and you can continue posting to Facebook through SoCast.