Before SoCast can build and publish new mobile apps to your account, you must ensure there are no outstanding Apple App Store agreement on your company account.
Please log in to your App Store Connect account and ensure there are no notices appearing at the top of the page.
For app updates beyond 3 individual stations, please advise support@socastdigital.com of how many stations in total will need to be updated so we can provide you an intake method of delivering all the new image files.
Please allow for a minimum of 5 business days for development, app store creation and app submission.
For Apps Changing their Station Branding (App Name, App Description and metadata is remaining the same), please email the following to support@socastdigital.com ;
App Icon- this is the main image that will be used to build your mobile app. This image is used as your app load screen as well as the icon on mobile devices- Typically a Station Logo, Centered on a Solid Colour Background MUST be 2732x2732px in PNG format.
Google Play Feature Graphic- This is a decorative promotional image used on Google Play Store this image MUST be 1024x500px and in JPEG or PNG with No transparency. (NOTE- if you do not provide a feature graphic, SoCast will automatically size your App Icon for use however, the image will appeared squished so it is recommend you provide a proper feature graphic)
Android Notification Icon- This icon displays in the status bar, notification menu, and lock screen on an Android Device. If this icon is not provided OR does not match the exact specifications below it will be defaulted to a Microphone Icon.
Design Notes:Notification icon is sized: 96x96px
Notification icon MUST be only the station logo in white on a transparent background
Notification icon MUST be in PNG format
Notification icon should be optimized for web presentation
For Apps changing station branding/format with a new name, description etc.;
Please have the above images ready and email support@socastdigital.com to request a New App Store Listing Survey. Our team will provide you with a survey link to provide us with your new App Name, App Description and other pertinent metadata needed for us to rebuild your mobile app.