How Do I Reset a User Password in SoCast Engage?

How Do I Reset a User Password in SoCast Engage?

  1. If a user is unable to log in to SoCast Engage due to an expired or forgotten password, an administrator can send a password reset link to the user's email address from the admin panel.
  2. The user should check their inbox for the password reset email. If the email does not appear, they should also check their junk or spam folder.
  3. Once the user receives the password reset email, they should follow the link provided to create a new password.
  4. After resetting the password, the user can log in to SoCast Engage at https://admin.socastsrm.com/.

    • Related Articles

    • How Do I Reset My Expired Password In SoCast Engage?

      If your password has expired, a password reset email will be sent to your registered email address. Check your inbox, spam, promotions, or junk folder for the password reset email. Follow the instructions in the email to set up your new password. ...

    • How Do I Reset a Staff Member's Password in SoCast?

      How Do I Reset a Staff Member's Password in SoCast? Who Is This Article For? Account or Company Admins with access to the Admin feature. Applicable to all SoCast themes. These instructions explain how to reset a staff member's password in SoCast. ...

    • Does My Password Work Across Multiple Sites In SoCast Engage?

      Yes, if you have been granted access to multiple sites in SoCast Engage, your nominated password will remain consistent across all of those sites. Once you set your password using the password reset email, you can use the same login credentials to ...

    • How Do I Add an Admin User in SoCast Engage?

      Log in to your company's SoCast admin panel at http://admin.socastsrm.com/staff. Click on the "Add User" button. Fill in the required fields: Staff Name: Enter the user's full name. Email: Provide the user's email address. Password: A password will ...

    • How Do I Create a New User in SoCast?

      How Do I Create a New User in SoCast? Who Is This Article For? Account or Company Administrators with access to the Admin feature. Applicable to all SoCast themes. Important Note The "Manage Accounts" user permission (accessed through ...