How Do I Update a Podcast Embed on My SoCast Engage Website When the RSS Feed Is Not Refreshing?
- If new podcast episodes are not appearing on your SoCast Engage website, first check if the issue is with the podcast provider's RSS feed or embed code. The website displays only the data supplied by the podcast provider.
- Review the embed code currently used on your site. If the embed is not updating, you may need to obtain a new iframe embed code from your podcast provider (such as Omny).
- Once you have the updated embed code, log in to SoCast Engage and navigate to the page or widget where the podcast is embedded.
- Replace the existing iframe code with the new one provided by your podcast provider, embeds code are usually inside a raw html widget.
- Save your changes. It may take a few minutes for the updates to appear on your site due to caching.
- If the issue persists, contact your podcast provider to ensure the RSS feed and embed are up to date and that new content is being published correctly.
If you need further assistance, please contact SoCast Support.