How Does SoCast Handle New Postal Codes During Member Sign-Up?
How Does SoCast Handle New Postal Codes During Member Sign-Up?
This Article Is For:
- All Users
- Applicable to: All Themes
SoCast uses Google to validate postal code information during member sign-up. When a new postal code is created, it may take some time before it is recognized by Google. As a result, users with a newly created postal code may not be able to sign up immediately using that code.
To ensure a smooth sign-up process, SoCast automatically provides a fallback option. If a postal code is not recognized, the system will prompt the user to select their Province instead. Once the Province is selected, users can complete the sign-up process without needing a valid postal code.
This approach ensures that all users can register, even if their postal code is not yet available in Google's database.
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