How Do I Request a Station Rebrand with SoCast for My Website and Mobile App?

This Article Is For:

• Existing clients who have launched websites and/or mobile apps with SoCast and wish to rebrand.
• Requests must be submitted in advance by a Company Admin to the support desk at support@socastdigital.com.

Rebranding a SoCast Website or CMS License

To rebrand your SoCast website or CMS license, follow these steps:

1. Email support@socastdigital.com to request a station rebrand for your website, mobile app, or both.
2. SoCast will create a Sandbox/Demo Account for your rebrand, allowing company administrators and select users to begin building content for the new station.
3. If you require content migration (such as blogs, news, media, or members) from the previous account to the new sandbox account, this is an additional service. Please contact your Account Manager to arrange this.
4. In the test account, go to Website > Website Settings > Theme to select the theme and colors for your rebranded website. For more details, see our Theme Settings article.
5. In the test account, navigate to Website > Website Structure > Pages to set up the pages and structure of your rebranded website. Be sure to publish each page. For guidance, see Website Structure.
6. Add the new pages to your website's navigation and assign a home page. Learn more in How Do I Add a Page to My Website's Navigation?
7. Click View Website in the test account to review the pages, colors, and theme. Adjust as needed to match your new branding.
8. Return to the original station's account and replicate the theme and color settings as done in step 4.
9. Create blog posts and categories for the rebranded station. Go to Website > Blogs > Blog Posts for posts and Website > Blogs > Blog Categories for categories. More information is available in our Blog article.
10. Once your pages and content are ready, contact SoCast at support@socastdigital.com to request DKIM keys/TXT records for the new domain. Please do this at least 2 business days before your launch date.
11. Thirty minutes before launch, go to Website > Website Settings > Theme and update the settings to match those chosen in the test account.
12. Thirty minutes before launch, update the original website's navigation to use the new pages created in step 7 by going to Website > Website Structure > Pages.
13. Access your DNS panel for the new domain and create the necessary records for the DKIM keys. Point the new domain to our IP address: 54.84.131.112. For detailed instructions, see Managing Your DNS Changes to Launch Your SoCast Website.
14. Change the website domain on the platform by going to Website > Website Settings > Website Domain and replacing the old domain with the new one for the rebranded website.

Rebranding a SoCast Mobile App License

To rebrand your SoCast mobile app, follow these steps:

1. Email support@socastdigital.com to request a station rebrand for your mobile app.
2. A SoCast representative will provide two surveys: a Mobile App Rebrand Survey (for the new name and branding icons) and a Store Listing Survey (for updated metadata for the App Store and Google Play Store).
3. Complete both surveys and notify your SoCast representative when finished.
4. SoCast will schedule an update for your station's mobile app with the new name and branding icons. A typical mobile app build takes approximately 5 business days, so please complete the surveys promptly.
5. A SoCast representative will update the store listings on App Store Connect and Google Play Console using the information provided in the Store Listing Survey.
6. Log in to the platform and go to Mobile App > Mobile App Settings > Menu. Update each menu item to link to the new rebranded station pages. For more details, see How Do I Set Up My App's Navigation?
7. SoCast will send you a test version of the Android app (.apk file) and a TestFlight version of the iOS app to the email registered on your organization's App Store Connect account. If you need your email added for testing, ask your company administrator to add you. For instructions, see Apple's guide.
8. Once you are satisfied with the mobile app, SoCast will submit the update to Google and Apple for review and release. After approval, a SoCast representative will contact you.