How Do I Download Media Content from a Contest in SoCast?

Who Is This Article For?

• All users with 'Promotions' permissions
• Applicable to all SoCast themes

Requirements

• If you have transitioned to SoCast via Promosuite, you will not have access to the contesting feature. Please contact Promosuite for further details.

Follow these instructions to download media (such as photos, videos, or MP3s) that have been submitted to a contest.

Step-by-Step Guide

1. Go to the Promotions tab.
2. Click on Contests.
3. Select either a current or past contest.
4. Enter the back-end of the selected contest.
5. Scroll down to the User Entries tab.
   
6. Filter the entries by group (e.g., approved, unapproved) or select All Entries.
7. Click Filter.
   
8. Note: Only 7 columns are displayed at a time. If the column you need is not visible, follow the next steps.
9. Click the Change Columns button.
   
10. Add the relevant column (e.g., Song, Photo, Video, etc.).
11. Click Update Columns.
    
12. For photos, click to preview them. For MP4 or MP3 files, previewing is not required.
13. Right-click on the song, photo, or video you wish to download and select Save link as…
14. When ready to export, click the blue Export button.
    
15. You will receive an email at the address associated with your SoCast account. This email will contain a link to download a CSV file of the contest entries.
    

If you have any questions or need further assistance, please contact SoCast Support.