How Do I Download User Entries From a Contest in SoCast?

How Do I Download User Entries From a Contest in SoCast?

How Do I Download User Entries From a Contest in SoCast?

Who Is This Article For?

  • All users with 'Promotions' permissions
  • Applicable to all SoCast themes

Requirements

  • If you have transitioned to SoCast via Promosuite, you will not have access to the contesting feature. Please contact Promosuite for more information.

Tips

  • Your contest export will include all columns, even if more than the seven shown in the user entry display in the SoCast back-end.
  • A (1) in your contest CSV beside a checkbox question indicates a 'yes' answer.
  • If the checkbox is empty, it means the user either did not fill in that field or answered 'no.'

These instructions explain how to download user entries from a contest. For details on downloading media, please see: Step #8: Download Media Content From a Contest.

Step-by-Step Guide

  1. Go to the Promotions tab.
  2. Click on Contests.
  3. Select either a current or past contest.
  4. Enter the back-end of the selected contest.
  5. Scroll down to the User Entries tab.
    User Entries Tab
  6. Filter the entries by group (e.g., approved, unapproved) or select All Entries.
  7. Click Filter.
    Filter Button
  8. When ready to export, click the blue Export button.
    Export Button
  9. You will receive an email at the address associated with your SoCast account. This email will contain a link to download the contest entries CSV file.
    Download Email