What Browsers and Operating Systems Are Supported by the SoCast Platform?

What Browsers and Operating Systems Are Supported by the SoCast Platform?

What Browsers and Operating Systems Are Supported by the SoCast Platform?

Who Is This Article For?

  • All Users
  • Applicable to: All Themes

Important Note

  • Microsoft Edge is not supported.

The following browsers and operating systems are supported for use with the SoCast Platform (admin.socastsrm.com) and your website (www.your.url). To ensure your issue is accepted by our Service Desk, it must occur on one of the supported software or operating system combinations listed below.

Supported Operating Systems (Client Website Front-End)

OS OS Version
iOS 12.1.2+
Android 7.0+
Windows 7, 10

Supported Web Browsers (Client Website Front-End)

Browser Browser Version
Safari 11+
Chrome 71+
Android Webview 71+
Internet Explorer 11

Supported Operating Systems (Admin Back-End)

OS OS Version
Windows 7, 10
iOS 12.1+

Supported Web Browsers (Admin Back-End)

Browser Browser Version
Chrome 71+
Firefox 64+
Safari 11+

Supported Devices

Device Model
Apple iPhone 7, iPhone 8
Samsung SM-G950W, SM-G930W8

Supported Device Operating Systems

Operating System Version
iOS 12.1.2+
Android 7+

Player Supported Streams

  • Web Player
    • AAC format directly or within an M3U playlist or Shoutcast PLS wrapper
    • MP3 format directly or within an M3U playlist or Shoutcast PLS wrapper
    • MP3 or AAC formats using the HLS streaming protocol within an M3U8 wrapper
  • Mobile App Player
    • AAC or MP3 stream encoding. Stream format can be a playlist (M3U), Shoutcast (PLS), or HLS (M3U8).

Why Do We Limit Browser and OS Support?

Older browsers and operating systems do not support the latest web technologies. By focusing on the most recent and widely adopted technology, we can continue to update SoCast based on current market trends and user needs.

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