What Browsers and Operating Systems Are Supported by the SoCast Platform?
Who Is This Article For?
- All users
- Applicable to: All themes
Important Note
- Microsoft Edge is not supported.
The following browsers and operating systems are supported for use with the SoCast Platform (admin.socastsrm.com) and your website (www.your.url). To ensure your issue is accepted by our Service Desk, it must occur on one of the supported software or operating system combinations listed below.
Supported Operating Systems (Client Website Front-End)
| OS |
OS Version |
| iOS |
12.1.2+ |
| Android |
7.0+ |
| Windows |
7, 10 |
Supported Web Browsers (Client Website Front-End)
| Browser |
Browser Version |
| Safari |
11+ |
| Chrome |
71+ |
| Android WebView |
71+ |
| Internet Explorer |
11 |
Supported Operating Systems (Admin Back-End)
| OS |
OS Version |
| Windows |
7, 10 |
| iOS |
12.1+ |
Supported Web Browsers (Admin Back-End)
| Browser |
Browser Version |
| Chrome |
71+ |
| Firefox |
64+ |
| Safari |
11+ |
Supported Devices
| Device |
Model |
| Apple |
iPhone 7, iPhone 8 |
| Samsung |
SM-G950W, SM-G930W8 |
Supported Device Operating Systems
| Operating System |
Version |
| iOS |
12.1.2+ |
| Android |
7+ |
Player Supported Streams
- Web Player
- AAC format directly or within an M3U playlist or Shoutcast PLS wrapper
- MP3 format directly or within an M3U playlist or Shoutcast PLS wrapper
- MP3 or AAC formats using the HLS streaming protocol within an M3U8 wrapper
- Mobile App Player
- AAC or MP3 stream encoding. Stream format can be a playlist (M3U), Shoutcast (PLS), or HLS (M3U8).
Why Do We Limit Browser and OS Support?
Older browsers and operating systems do not support the latest web technologies. By focusing on the most recent and widely adopted technology, we can continue to update SoCast based on current market trends and user needs.