What Browsers Are Supported By The SoCast Platform?

What Browsers Are Supported By The SoCast Platform?


This Article Is For:
  • All Users
  • Applicable To: All Themes

Notes:

  • We do not support Microsoft Edge


The browsers listed below are the supported browsers for use with the SoCast Platform ( admin.socastsrm.com ) and/ your website ( www.your.url ).  In order for an issue to be accepted by our Service Desk, it must be occurring on one of the Software/OS combinations below.

Step-by-step guide

Supported Operating Systems (Client Website-Front-end) :

OS
OS Version
iOS
12.1.2+
Android
7.0+
Windows
7, 10

Supported Web Browsers :

Browser
Browser Versions
Safari
11+
Chrome
71+
Android Webview
71+
Internet Explorer
11

Supported Operating Systems (Admin Back-end) :

OS
OS Version
Windows
7
Windows
10
iOS
12.1+

Supported Web Browsers :

Browser
Browser Version
Chrome
71+
Firefox
64+
Safari
11+

Supported Devices :

Device
Model
Apple

iPhone 7

iPhone 8

Samsung

SM-G950W

SM-G930W8

Supported Device Operating Systems :

Operating System
Version
iOS
12.1.2+
Android
7+

Player Supported Streams

  • Web Player
    • AAC format directly or within a M3U playlist or Shoutcast PLS wrapper
    • MP3 format directly or within a M3U playlist or Shoutcast PLS wrapper
    • MP3 or AAC formats using the HLS streaming protocol within an M3U8 wrapper
  • Mobile App Player
    • AAC or MP3 stream encoding. Stream format can be a playlist (M3U), Shoutcast (PLS), or HLS (M3U8).

Why do we limit browser and OS support?

Unfortunately, older browsers and operating systems don't support the latest technology the web has to offer.

Focusing on the most recent, widely adopted technology lets us continue updating SoCast based on current market trends and needs.




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