What Browsers Are Supported By The SoCast Platform?

What Browsers Are Supported By The SoCast Platform?


This Article Is For:
  • All Users
  • Applicable To: All Themes

Notes:

  • We do not support Microsoft Edge


The browsers listed below are the supported browsers for use with the SoCast Platform ( admin.socastsrm.com ) and/ your website ( www.your.url ).  In order for an issue to be accepted by our Service Desk, it must be occurring on one of the Software/OS combinations below.

Step-by-step guide

Supported Operating Systems (Client Website-Front-end) :

OS
OS Version
iOS
12.1.2+
Android
7.0+
Windows
7, 10

Supported Web Browsers :

Browser
Browser Versions
Safari
11+
Chrome
71+
Android Webview
71+
Internet Explorer
11

Supported Operating Systems (Admin Back-end) :

OS
OS Version
Windows
7
Windows
10
iOS
12.1+

Supported Web Browsers :

Browser
Browser Version
Chrome
71+
Firefox
64+
Safari
11+

Supported Devices :

Device
Model
Apple

iPhone 7

iPhone 8

Samsung

SM-G950W

SM-G930W8

Supported Device Operating Systems :

Operating System
Version
iOS
12.1.2+
Android
7+

Player Supported Streams

  • Web Player
    • AAC format directly or within a M3U playlist or Shoutcast PLS wrapper
    • MP3 format directly or within a M3U playlist or Shoutcast PLS wrapper
    • MP3 or AAC formats using the HLS streaming protocol within an M3U8 wrapper
  • Mobile App Player
    • AAC or MP3 stream encoding. Stream format can be a playlist (M3U), Shoutcast (PLS), or HLS (M3U8).

Why do we limit browser and OS support?

Unfortunately, older browsers and operating systems don't support the latest technology the web has to offer.

Focusing on the most recent, widely adopted technology lets us continue updating SoCast based on current market trends and needs.




Save

Save


    • Related Articles

    • Managing Your DNS Changes to launch your Socast website

      One of the final parts of the onboarding process requires some modification to your domain's DNS configuration. This is normally hosted with your domain's registrar (where you've purchased your domain from), but in some cases may also be hosted by a ...
    • SoCast Client Preparation List

      Name Description ACCOUNT SET-UP Account Names Full names of the radio stations, regions or networks Company Administrator Names and Emails of users responsible for administering accounts Network Admin Contact Name and email of first point of contact ...
    • Website Launch Checklist: Everything You Need to Successfully Launch Your SoCast Website

      This Article Is For: SoCast Account Admins, Content Editors, Promotions Staff This is applicable to: All Themes For a video tutorial please see: https://attendee.gotowebinar.com/recording/876536569281078796 You've had your kick-off call with your ...
    • Mobile Responsive Notes & Best Practices

      This Article Is For: All users Is applicable to: all themes NEEDS RELINKING When a website is responsive , the layout and/or content responds (or, adapts) based on the size of the screen it’s presented on. A responsive website automatically changes ...
    • Setting up Your SoCast Account

      Please follow the instructions below: A SoCast employee will create your personal account. Once created you will be sent an email from SoCast with your login credentials This email will come from: no-reply@socastsrm.com In the email from SoCast you ...