What Should I Do If I Don't See All of My Facebook Pages in SoCast Social Settings?
What Should I Do If I Don't See All of My Facebook Pages in SoCast Social Settings?
This Article Is For:
- All users with a SoCast account (login & password)
- Applicable to all SoCast themes
If you have already connected your personal Facebook account to your Personal > Social Settings in SoCast, but do not see all the Facebook pages you are an administrator of, please follow the steps below to ensure the SoCast App is activated correctly.
Instructions
- Log in to Facebook using the same account you have connected to SoCast.
- Click on Settings in the drop-down menu.
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- Click on Business Integrations on the left-hand side.
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- Confirm that the SoCast App appears in your integrations list.
- Click on View and Edit next to the SoCast App.
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- Ensure all settings are toggled on (slid to the right), especially:
- Manage your pages
- Show a list of the pages you manage
- Publish as pages you manage
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- Click Save.
- Return to your personal social settings in SoCast.
- Click the Remove button beside your name. Note: This will remove any scheduled Facebook posts you have made in the SoCast publishing tool.
- Scroll down and click Save.
- Refresh the page to ensure Facebook is disconnected.
- Reconnect your Facebook account.
- You should now see all Facebook pages for which you are an administrator.
If you continue to experience issues, please contact SoCast Support for further assistance.
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