What Should I Do If I Don't See All My Facebook Pages in SoCast Social Settings?
What Should I Do If I Don't See All My Facebook Pages in SoCast Social Settings?
Who Is This For?
- All users with a SoCast account (login and password)
- Applicable to all SoCast themes
If you have already connected your personal Facebook account to Personal > Social Settings in SoCast but do not see all the Facebook pages you administer, follow the steps below to make sure the SoCast app is enabled correctly.
Instructions
- Log in to Facebook using the same account you connected to SoCast.
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Click Settings from the account menu.
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Click Business Integrations in the left-hand menu.
- Confirm that the SoCast app appears in your integrations list.
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Click View and Edit next to the SoCast app.
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Ensure all permissions are toggled on (slid to the right), especially:
- Manage your pages
- Show a list of the pages you manage
- Publish as pages you manage
- Click Save.
- Return to your personal social settings in SoCast.
- Click the Remove button beside your name. Note: This will remove any scheduled Facebook posts you have made in the SoCast publishing tool.
- Scroll down and click Save.
- Refresh the page to confirm Facebook is disconnected.
- Reconnect your Facebook account.
- You should now see all Facebook pages for which you are an administrator.
If you continue to experience issues, please contact SoCast Support for further assistance.
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