What Do I Do, If I Don't See All Of My Facebook Pages Under My Social Settings?

This Article Is For:

• All users who have a SoCast account (Login & Password)
• This is applicable to all SoCast Themes

For a video tutorial, please visit: https://attendee.gotowebinar.com/recording/5482474353329696770

If you've already connected your personal Facebook account to your personal>social settings and do not see all of the Facebook pages you are an administrator on, then please take the following steps to ensure the Socast App is activated correctly.

Instructions

1. Log into Facebook (with the same account you have connected to SoCast)
2. Click on 'Settings' in the drop-down menu

3. Click on 'Business Integrations' on the left hand side

4. Confirm the 'SoCast App' appears
5. Click on 'view and edit' on the Socast app

6. Make sure all settings are marked as 'on' and slide to the right. Particularly 'manage your pages', 'show a list of the pages you manage', 'publish as pages you manage'

7. Click 'save'
8. Go back to your personal social settings in Socast
9. Click the 'remove' button beside your name (keep in mind this will remove any scheduled Facebook posts you have made in the SoCast publishing tool)
10. Scroll down and click 'save'
11. Refresh the page to make sure Facebook is not connected
12. Re-connect your Facebook account
13. You should now see all pages you are an administrator on

• Related Articles

• Social Settings

  This Article Is For: All users who have a SoCast account (Login & Password) This is applicable to all SoCast Themes Features The SRM tool is compatible with the following social networks: Facebook Twitter Instagram Learn More: Social Settings ...

• How Do I Add Facebook/Instagram To My Account?

  This Article Is For: All users who have a SoCast account (Login & Password) This is applicable to all SoCast Themes Requirements: You will need the Login & Password for your Facebook account. We recommend creating a Facebook account that is used for ...

• Social Settings (Personal)

  In this section you will find all Knowledge Base articles related to setting up your personal social settings, including Facebook pages, Twitter accounts, Instagram and more. Table Of Contents How Do I Add Facebook To My Account? How Do I Add Twitter ...

• List Of Social Stream Error Messages (New)

  This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes The following is a list of the most common error messages that can occur in ...

• How Can I Troubleshoot Facebook & Activity Streams?

  This Article Is For: Users who have Activity Stream permissions Confirm Facebook Page Admin Status Before using the SoCast Platform, you need to have a confirmed Admin user role on every single Facebook page you want to connect. To confirm you are ...