What Happens When I Delete a User in SoCast?

What Happens When I Delete a User in SoCast?

What Happens When I Delete a User in SoCast?

Who Is This Article For?

  • Company Admins or Users with Admin Permissions
  • Applicable to all SoCast themes

Steps to Take Before Deleting a User

Before deleting a user, please follow these steps to ensure a smooth transition and prevent any loss of content:

  1. Re-assign all content created by the user to another user. This could be a generic news user or another team member, such as a company admin. Content may include blog posts, pages, sidebars, and more.
  2. Delete the user. Once all content has been re-assigned, go to Admin > Users and delete the user.
  3. If content is not re-assigned before deletion: All content will automatically be re-assigned to the person performing the deletion.

Following these steps will help maintain the integrity of your content and ensure a seamless experience for your team.

    • Related Articles

    • How Do I Edit User Permissions in SoCast Engage?

      Log in to SoCast Engage. Go to Admin > Users. Click on the name of the user you want to edit. Select Edit. Customize the user's permissions by ticking or unticking the relevant options. To adjust which sites the user can access, modify the site ...

    • How Do I Reset a User Password in SoCast Engage?

      If a user is unable to log in to SoCast Engage due to an expired or forgotten password, an administrator can send a password reset link to the user's email address from the admin panel. The user should check their inbox for the password reset email. ...

    • How Do I Add an Admin User in SoCast Engage?

      Log in to your company's SoCast admin panel at http://admin.socastsrm.com/staff. Click on the "Add User" button. Fill in the required fields: Staff Name: Enter the user's full name. Email: Provide the user's email address. Password: A password will ...

    • How Do I Manage Users and Permissions in the SoCast Platform?

      Who Is This Article For? This article is intended for Account or Company Admins who have access to the Admin feature. The information applies to all SoCast themes. Key Features Customize permission groups Manage user permissions and information ...

    • Do I Need To Resave Users When Adding A New Site In SoCast Engage?

      Yes, when a new site or environment is added in SoCast Engage, it is recommended to resave the users who need access to the new site. This ensures that their permissions are updated and they can access the new environment as expected. To resave a ...