What Should I Do If I Am Locked Out Of My SoCast Account?

What Should I Do If I Am Locked Out Of My SoCast Account?

  1. If you are unable to log in to your SoCast account and suspect you are locked out, wait 15 minutes before attempting to log in again.
  2. If you are still unable to access your account after waiting, contact your station admin. They have the necessary permissions to manually unlock your account.
  3. Avoid repeated login attempts during the lockout period, as this will increase the lockout time.
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