If you believe your station or brand’s social media accounts have been hacked, please note that SoCast is unable to assist directly with account recovery. In this situation, we recommend contacting the appropriate social media platform’s support team as soon as possible.
Facebook Support for Hacked Accounts:
https://www.facebook.com/help/131719720300233/
Twitter Support for Hacked Accounts:
https://support.twitter.com/articles/185703
For the fastest resolution, follow the instructions provided by the platform to secure your account and restore access. If you have additional questions about integrating your social media accounts with SoCast, please contact our support team.