Why Can't I See a Campaign in My SoCast Reach Dashboard?

Why Can't I See a Campaign in My SoCast Reach Dashboard?

If you are unable to see a campaign in your SoCast Reach dashboard, it may be due to filters applied to your campaign list. To resolve this, remove all filters such as "Campaign Stages," "Sales Person," and "Product" from your dashboard view. Once all filters are cleared, you should be able to see all available campaigns, including the one you are searching for.

  1. Log in to SoCast Reach.
  2. Navigate to your campaign dashboard.
  3. Check if any filters (e.g., "Campaign Stages," "Sales Person," "Product") are applied.
  4. Remove or reset all filters.
  5. Review the campaign list again to confirm the campaign is visible.

If the campaign still does not appear after clearing filters, please contact SoCast support for further assistance.