Why Do Changes To Events Or Posts In AMP CMS Take Time To Appear On The Live Site?
When you add, edit, or delete content in AMP CMS, changes may not appear immediately on the live site due to server caching. It usually takes a few minutes, up to a maximum of an hour, for updates to reflect. This caching process helps improve site performance and stability. If you notice a delay, please wait for the cache to update before making further changes or contacting support.
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How Do I Ensure Posts Go Live On Time In AMP CMS Given Caching Delays?
AMP CMS operates on a cache-to-cache basis for page postings and updates. When you create or update a post, it can take up to 15–30 minutes for the changes to appear live on your website due to caching. To ensure your post is visible at your intended ...
How Do I Access the Contest Page in SoCast Engage or AMP CMS?
Log in to your SoCast Engage or AMP CMS account. Navigate to your station's website. Click on the link or menu item for the Contest page. If the Contest page redirects to a Rewards page, wait for the page to load fully. On the Rewards page, click on ...
How Do I Ensure Express Events Display Correctly On My Website In SoCast Engage Or AMP CMS?
After entering events in Express under the appropriate category (e.g., "Events"), check the events page or widget on your website. If the events do not appear immediately, allow a few minutes for the site cache to update. Sometimes changes may take a ...
Why Does Embedded Content Not Appear In Page Preview But Shows On The Live Public Page In AMP CMS?
When embedding third-party content (such as contests from Second Street) in AMP CMS, you may notice that the content does not appear in the page preview or admin view, but it does display correctly on the live public page. This is a common behavior ...
How Do I Reset My Password to Access SoCast Engage or AMP CMS?
If you are unable to log in, request a password reset from your administrator or SoCast support. Check your email inbox, as well as your spam, promotions, or junk folders, for the password reset email. Click the link in the password reset email to ...