Why Does Alexa Not Play My Audio Stream on the SoCast Voice App?

Why Does Alexa Not Play My Audio Stream on the SoCast Voice App?

Why Does Alexa Not Play My Audio Stream on the SoCast Voice App?

Who Is This Article For?

This article is intended for clients who have purchased the SoCast Voice App. If you are interested in purchasing the Voice App, please contact your SoCast Account Manager.

Requirements

  • You must have an active Amazon Developer Account registered in your country or region.
  • You must have an Alexa-supported device.

Geo-Fencing and Regional Restrictions

If your audio streams are geo-fenced, your Voice App will only function within the designated region. SoCast publishes your Voice App (Skill) only in the regions that match your audio streaming geo-fencing settings.

If Alexa is not playing your audio stream, verify that you are accessing the Voice App from a supported region and that your device meets the requirements listed above.