Why Does Alexa Say My Radio Station's Alexa Skill Is by TuneIn?
Why Does Alexa Say My Radio Station's Alexa Skill Is by TuneIn?
When you ask Alexa to play your radio station, you may hear: “Here is your station, by TuneIn.” This happens because TuneIn (also known as TuneIn Radio) publishes Alexa skills for many radio stations. These skills are separate from your SoCast Voice App developed and published by SoCast.
Why This Happens
SoCast does not control Alexa skills created by other providers, such as TuneIn. If Alexa uses the TuneIn skill instead of your SoCast Voice App, it is due to how Alexa prioritizes and selects from the available skills that match your station’s name or call letters.
How to Contact TuneIn
If you want to reach TuneIn about their version of your station’s Alexa skill, contact them here: https://help.tunein.com/contact/broadcaster-SysDc6ruz
Need Help with Your SoCast Voice App?
If you have further questions about your SoCast Voice App, please contact SoCast Support for assistance.
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