Why Does Alexa Say My Skill Is by TuneIn When Using My Radio Station's Alexa Skill?
Why Does Alexa Say My Skill Is by TuneIn When Using My Radio Station's Alexa Skill?
When you ask Alexa to play your radio station, you may hear Alexa respond with, “Here is your station, by TuneIn.” This happens because TuneIn Radio also publishes Alexa voice skills for many radio stations. These skills are separate from your SoCast Voice App developed and published by SoCast.
SoCast does not have control over Alexa skills developed and published by other vendors, such as TuneIn. If Alexa is using the TuneIn skill instead of your SoCast Voice App, it is due to how Alexa prioritizes available skills for your station's name or call letters.
If you would like to contact TuneIn regarding their version of your station’s Alexa skill, you can reach them at: https://help.tunein.com/contact/broadcaster-SysDc6ruz
If you have further questions about your SoCast Voice App, please contact SoCast Support for assistance.
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