Frankly
Sample Websites and Mobile Apps
Discover the potential of SoCast Engage through our curated selection of sample radio station websites and mobile apps. Each radio station in this collection represents a unique story of digital transformation and audience engagement achieved by ...
Why do my app splash screen images get resized in the media library?
When you upload an image, the media library will scale it down to be optimized for web use. However, our system retains the original image, which is linked from the attachment details. If you click on this original image, you will see the image size ...
Can I Upload A Custom Theme To SoCast?
Our platform has been specifically designed, tested, and optimized for SoCast built themes. Third party themes, such as those found in ThemeForest, or Wordpress are not tested and optimized for the SoCast platform, thus prone to security and database ...
My Profile
This Article Is For: All users who have a SoCast account (Login & Password) This is applicable to all SoCast Themes Before you use the SoCast Platform, a user should have already been created for you, you should have received an email with log in ...
Theme 3.0 Quick Links
Below is a list of support articles related to our new SoCast Theme 3.0. Social https://cs.socastdigital.com/portal/en/kb/articles/how-do-i-add-social-icon-links-to-my-website-theme Heroes https://cs.socastdigital.com/portal/en/kb/articles/heroes ...
SoCast Client Preparation List
Name Description ACCOUNT SET-UP Account Names Full names of the radio stations, regions or networks Company Administrator Names and Emails of users responsible for administering accounts Network Admin Contact Name and email of first point of contact ...
How Do I Create A Google Maps API Key For Each Station To Avoid Google's Daily Load Limits?
Google Maps has imposed a limit of 25,000 map loads per day for maps that use their API (such as traffic maps). If you copied and pasted a traffic map across multiple stations, there is a good chance they are sharing a single API key, and that ...
Setting up Your SoCast Account
Please follow the instructions below: A SoCast employee will create your personal account. Once created you will be sent an email from SoCast with your login credentials This email will come from: no-reply@socastsrm.com In the email from SoCast you ...
Mobile Responsive Notes & Best Practices
This Article Is For: All users Is applicable to: all themes NEEDS RELINKING When a website is responsive , the layout and/or content responds (or, adapts) based on the size of the screen it’s presented on. A responsive website automatically changes ...
Getting Started
Welcome to SoCast! This section will provide you with all the information you need to get started and prepare your website for launch. Setting up Your SoCast Account SoCast Client Preparation List How To Optimize Your Website For The Best User ...
Key Benefits & Differences Between RSS Subscription, Premium Feeds, Page Cloning And Page & Blog Syndication
This Article Is For: All Clients Is Applicable To All Themes In the chart below is listed the key differences between the following features: RSS Subscription Settings Premium Feeds Syndicated Pages Blog Syndication Page Cloning If you have any ...
Requesting A Station Rebrand With Socast
This Article Is For: Existing clients who already have launched websites and/or mobile apps with SoCast, that would like to re-brand. This request must be sent to the support desk at support@socastdigital.com in advance, and come from a Company ...
How Do I Obtain My Sitemap XML for Search Engine Indexing?
This Article Is For: Experienced 'Webmaster' Users Users with a Google Search Console account or Bing Webmaster Tool account For Support on using Google Search Console Visit: https://support.google.com/webmasters/?hl=en#topic=3309469 For Support on ...
Importing your Member / Listener Club Database
As part of setting up your website, SoCast will arrange to import your existing Member / Listener Club Database. Please coordinate this process with your designated SoCast contact. As they contain personal information, we ask that all files are ...
Managing Your DNS Changes to launch your Socast website
One of the final parts of the onboarding process requires some modification to your domain's DNS configuration. This is normally hosted with your domain's registrar (where you've purchased your domain from), but in some cases may also be hosted by a ...
How can I import historical website content? (Content Import)
SoCast provides historical content import for 1 file per website during onboarding and prior to website launch. For more information on historical content import contact your Client Success Onboarding Associate or SoCast Support at ...
How To Optimize Your Website For The Best User Experience
Questions To Ask While Building Your Site Does content layout work well on desktop and mobile? Does content layout and naming make sense to a first-time visitor? Is it easy to understand if the visitor is unfamiliar with the site or station ...