Conversations
How Does SoCast’s Audio Comment Feature Work?
Requests often come up regarding iHeartRadio’s Talk Back feature for their mobile app allowing listeners to offer feedback or respond to hosts’ questions by recording a 30-second voice message. SoCast has offered this same feature since 2014. ...
How Do I Monitor An Activity Stream Conversation Source Using The SRM Tool?
Step-by-step guide Add the Conversation Source in Website > Activity Streams . Open the Social Monitoring tool Click Configure Streams Select Social Comments Pick the conversation source from the drop down list
Moderating Member & Anonymous Conversations
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themess Note: Moderation is strictly to approve or reject messages in the activity stream. All ...
How do I Moderate Social Conversations?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes Note: Moderation is strictly to approve or reject messages in the activity stream. All ...
Why Can't Website Visitors Submit Comments Or Photos To The Activity Stream?
Step-by-step guide Please ask the user to ensure that they are logged in as a member first. In order to submit an image, text must be entered into the Member Comment field first.
How Do I Set-Up, Moderate & Use SoCast's SMS Feature?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes Note: Please keep the following in mind when replying to SMS messages: Allowed 1 reply ...
Conversations
This Article Is For: All users who have access to: Activity Stream Conversations This is applicable to: All themes Requirements: If you wish to use Activity Stream Conversations within the SoCast Mobile App, you'll require the following: Must have ...