This Article Is For:

• All users who have a SoCast account (Login & Password)
• This is applicable to all SoCast Themes

Requirements:

1. You will need the Login & Password for your Facebook account.
2. We recommend creating a Facebook account that is used for work purposes only.
3. This account should have 'Total Access' or 'Partial Access' with specific permissions on any Facebook pages that you will need to post to. For instructions on how to setup Facebook page access see: https://support.socastdigital.com/portal/en/kb/articles/how-to-give-facebook-access-to-a-business-page

For a video tutorial, please visit: https://attendee.gotowebinar.com/recording/5482474353329696770

These are the instructions for adding a Facebook Profile & Instagram profile to your personal account. You will need to do this in order to post to Facebook through the social publisher tool.

Step-by-step guide

1. Log In at: admin.socastsrm.com
2. Go to: Social > Social Settings
3. Under Facebook, click the [ Connect With Facebook ] button                                                                                                                                                                                                                                                             
4. You will then be asked to sign into your personal Facebook account ( you can use a work Facebook account if you wish )
5. Once signed in you will be asked to authorize the SoCast Facebook App
6. You will need to click 'yes' or 'allow' to all of the prompts
7. Skipping these permissions will result in abnormal operation of the software.
8. You should now see your Facebook profile picture and name, as well as the pages associated to your account, under your social settings
9. Click the [ Save ] button

Step–by-step guide on connecting an Instagram account: 

1. You can convert your existing Instagram account to a business account by following these steps: https://help.instagram.com/502981923235522?helpref=page_content

2. You will also need to connect your Instagram Business account to your Facebook Business page (this will most likely be your station’s Facebook page). To do this, you must be listed as an administrator on that Facebook page. To find out more about this Facebook role, please see: https://www.facebook.com/help/510247025775149

Once the above steps are completed, please do the following :

1. Log into the SoCast Platform

2. Go to Social > Social Settings > Click Connect With Facebook or click Reconnect Facebook/Instagram (if you were already connected)

3. In the popup, login to your Facebook account and follow the prompts

4. You should see a list of pages you are an Admin on (one of those should be the Facebook Business page from above)

5. Once connected, you should now see your Instagram account listed under the ‘Instagram’ section.

Note: The SoCast Platform supports Instagram in Activity Streams, in order to display your Instagram posts. All Instagram pages that you wish to use within the SoCast Platform, must be an ‘Instagram Business’ account, and must be connected to a Facebook Business page.