How Do I Submit Campaign-Related Tickets and Creative Updates for SoCast Reach?

How Do I Submit Campaign-Related Tickets and Creative Updates for SoCast Reach?

To ensure your campaign-related tickets and creative updates are processed quickly by the SoCast Ads team, please send all such requests directly to adsupport@socastdigital.com. This allows the Ads team to action your requests immediately, rather than having them filtered through the Client Success team.

For best results:

  1. Send your campaign-related inquiries and creative files directly to adsupport@socastdigital.com.
  2. Include all necessary creative files and click-through URLs in your email.
  3. Double-check that your creative assets meet the required specifications (e.g., correct image dimensions).

This process helps avoid delays and ensures your campaigns are set up as quickly as possible.