This article is intended for anyone assisting website and app visitors or members with managing their membership accounts.
To comply with Apple App Store and Google Play policies, as well as GDPR requirements, any app that allows users to create an account must also provide an option for users to delete their account.
When users are logged in as members—either on the desktop website or in the mobile app—they will see an "Account Deletion" option in their profile settings. Selecting this option will permanently delete their user account.
If you need further assistance, please contact your support team.