When Are Automated Reports Sent In SoCast Reach?
If the 'monthly' frequency is selected for automated reports in SoCast Reach, reports are scheduled to be sent out on the 1st of each month.
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Can I Run Daily Reports In SoCast Reach?
No, SoCast Reach does not currently support running daily reports where the start and end dates are the same. This limitation is intentional because daily reports often lack sufficient data, and the data itself may be inaccurate due to the time ...
How Do I Adjust The Date Range Filter When Viewing Campaign Delivery Reports In SoCast Reach?
Log in to SoCast Reach. Navigate to the "Campaigns" section and select the campaign you wish to review. By default, the delivery report will show data from the past month due to an automated filter. To view the full campaign performance, adjust the ...
How Do Email Unsubscribes Work in SoCast, iContact, and Mailchimp?
This Article Is For: Users who have the 'Manage Subscription Groups' permission This is applicable to: All Themes This is applicable to: iContact & iContact Pro & Mailchimp Below are notes on how unsubscribes work between SoCast and iContact, ...
How Do I Create an Ad Sync Post In SoCast?
This Article Is For: All users who have: Manage Activity Stream Promo Posts This is applicable to: Single Tenant App Only Requirements: Station/brand have already purchased the SoCast Mobile App package Cut ID provided by your station automation ...
How Do I Regain Access to SoCast Engage or iContact If My Invitation Link Has Expired?
If your invitation link to SoCast Engage or iContact has expired before you were able to access the platform, contact SoCast Support and request a new access link or password reset. Once Support has sent the password reset, check your email inbox, as ...