How Do I Correct Song Information Displayed In The Playlist Widget In SoCast Engage?

How Do I Correct Song Information Displayed In The Playlist Widget In SoCast Engage?

If the song information displayed in your playlist widget in SoCast Engage is incorrect, the data is likely being pulled from a third-party playlist provider (such as Futuri). SoCast Engage relies on the data provided by your playlist provider and does not allow direct editing of song titles within the platform.

To correct song information:

  1. Contact your playlist provider (e.g., Futuri) and request that they update the song information or refresh the data connection if there is an error.
  2. Once the provider updates the information, the corrected song titles will automatically appear in your SoCast Engage playlist widget.

If you are unsure who your playlist provider is, you can check with your station's technical team or contact SoCast support for assistance in identifying the provider and the data source URL being used.