How Do I Submit a Mobile App Build Request in SoCast Engage to Deploy a Fix for Album Art or App Functionality Issues?

How Do I Submit a Mobile App Build Request in SoCast Engage to Deploy a Fix for Album Art or App Functionality Issues?

  1. Log in to SoCast Engage.
  2. Navigate to Mobile App in the main menu.
  3. Select Mobile App Submission Settings.
  4. Click on the iOS tab and fill out all fields marked with an asterisk (*)—these are required.
  5. Under the Credentials tab, select the correct App Store/iOS credentials.
  6. Click Save to apply the changes to the iOS app.
  7. Next, repeat the same steps for the Android tab, ensuring all fields marked with an asterisk (*) are filled out.
  8. Under the Credentials tab, select the correct Google Play Store credentials.
  9. Click Save to apply the changes to the Android app.
  10. Check the General section and make sure all fields marked with an asterisk (*) have been filled out.
  11. Repeat these steps for all apps affected by the issue and make sure to save your changes.
  12. Once you’ve completed these steps, notify SoCast Support so they can proceed with submitting the build and deploying the fix.

This process ensures that your app is ready for a rebuild to resolve issues such as album art not displaying or app functionality problems on iOS and Android.

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