How Do I Update Mobile App Icons and App Names in SoCast Engage?

How Do I Update Mobile App Icons and App Names in SoCast Engage?

  1. Log in to SoCast Engage.
  2. Navigate to Mobile App > Mobile App Settings and ensure all branding images and colors are updated, except for the Advertising tab.
  3. Go to Mobile App > Mobile App Submission Settings and complete all required fields for your Apple and Google Play store listings. Make sure logos and images meet the specified dimensions.
  4. For the app name, ensure the App Store Listing Name matches the App Name on Device. If these do not match, you may receive a warning message such as "Proof of Ownership May Be Required." This is to prevent fraudulent activity.
  5. For the credentials sections under iOS and Android, use the pre-filled dropdown options provided by SoCast.
  6. Once all information is finalized, click the Submit button under the Submission tab (Mobile App > Mobile App Submission Settings > Submission).
  7. This will generate a ticket for the SoCast team to update and build your app with the new icons and names.
  8. Inform SoCast support once your submission is sent so they can monitor the build process and provide assistance if needed.

Note: Apple may not encourage using taglines that claim rankings (such as "#1") in your app description or graphics, but the SoCast team can attempt to submit your app with such phrases if you choose.

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