When exporting contest entries as a CSV file from SoCast Engage, the time it takes to receive the download link via email can vary depending on the amount of data being exported. Typically, it can take anywhere from a few minutes up to an hour for the email to arrive. Larger contests with more data may take longer to process. If you do not receive the email after an hour, please check your spam or junk folder, and if the issue persists, contact SoCast Support for further assistance.