How Long Does It Take To Receive Contest Entries CSV Export From SoCast Engage?

How Long Does It Take To Receive Contest Entries CSV Export From SoCast Engage?

When exporting contest entries as a CSV file from SoCast Engage, the time it takes to receive the download link via email can vary depending on the amount of data being exported. Typically, it can take anywhere from a few minutes up to an hour for the email to arrive. Larger contests with more data may take longer to process. If you do not receive the email after an hour, please check your spam or junk folder, and if the issue persists, contact SoCast Support for further assistance.

    • Related Articles

    • How Do I Download User Entries From a Contest in SoCast?

      How Do I Download User Entries From a Contest in SoCast? Use these steps to download user entries from a contest. For details on downloading media, please see: Step #8: Download Media Content From a Contest. Who Is This Article For? All users with ...

    • How Do I Export the Member Database in SoCast Engage?

      Log in to SoCast Engage. Navigate to the Website > Promotions > Members section. Click the Export button. After clicking Export, check your email inbox for a message with the subject "You recently made a request to export members as a CSV file." The ...

    • Why Is There a Delay When Exporting Contest Entrants as a CSV File in SoCast Engage?

      When exporting contest entrants as a CSV file in SoCast Engage, you may experience a delay before receiving the email with your file. This delay can be caused by several factors: Large Data Volume: Exporting a large set of data takes longer for the ...

    • How Do I Download Media Content From a Contest in SoCast?

      How Do I Download Media Content From a Contest in SoCast? Who Is This Article For? All users with Promotions permissions Applicable to all SoCast themes Requirements If you have transitioned to SoCast via PromoSuite, you will not have access to the ...

    • How Do I Moderate Contest Entries In SoCast (Legacy)?

      How Do I Moderate Contest Entries in SoCast (Legacy)? Who Is This For? All users with Promotions permissions Applicable to all SoCast Themes Requirements If you have transitioned to SoCast via PromoSuite, you will not have access to the contesting ...