Membership
How Do I Add Or Remove The Member Sign-In Page From My Website Navigation In SoCast Engage?
Log in to SoCast Engage. To enable or disable the sign-in page in your site menu: Navigate to Website > Website Settings > Theme. Launch the Theme Editor. Go to Menu and enable or disable the sign-in page as needed. To add the sign-in or sign-up page ...
How Do I Export the Member Database in SoCast Engage?
Log in to SoCast Engage. Navigate to the Website > Promotions > Members section. Click the Export button. After clicking Export, check your email inbox for a message with the subject "You recently made a request to export members as a CSV file." The ...
Does SoCast Engage Support Password-Protected Pages?
Yes, SoCast Engage supports password-protected pages. This feature allows you to restrict access to specific pages by requiring users to log in. You can use this functionality to gate content for members, staff, or other designated groups. If you do ...
How Can Members Delete Their Account in SoCast?
How Can Members Delete Their Account in SoCast? Who Is This Article For? This article is intended for anyone assisting website and app visitors or members with managing their membership accounts. Overview To comply with Apple App Store and Google ...
How Do I Customize the Gender Dropdown for Membership Sign-Ups?
Go to Promotions Go to Members Go to Member Sign Up Settings Click "Custom Sign Up" Click "Save" Click "Configure Custom Fields" Select to Include Gender Customize the Gender Input with a comma separated list of genders (e.g. male, female)
How Do Members Sign Up via the Mobile App?
How Do Members Sign Up via the Mobile App? Use these steps to help your members sign up for your website through the mobile app. Step-by-Step Guide Open the app and go to the Sign Up page from the menu. To register quickly, tap Facebook Connect. Or, ...
How Do I Enable Member Login on My SoCast Website?
How Do I Enable Member Login on My SoCast Website? Use the steps below to add a member login icon to your site's navigation. Only users with website admin access can complete these steps. Who Is This Article For? All users who are SoCast website ...
What Do the Columns Mean in the Member Details Table?
This Article Is For: All users who have the 'Manage Members' permission This is applicable to: All Themes Note If a subscriber signed up using "Quick Sign Up" any data that is not available is left blank in the members table (i.e. Location, Gender, ...
What Are Members and How Do I Manage Member Features in SoCast?
What Are Members and How Do I Manage Member Features in SoCast? Who Is This Article For? This article is for: All users with "Members" permissions Applicable to all SoCast themes Learn More About Members SoCast’s Members feature helps you manage your ...
How Do I Export My Website Member Database in SoCast?
These instructions are for exporting your account/station’s members. You can have it sent to your email, where you can save or print as a CSV file. Features By using a 2-step process of first exporting and then sending an email to the user, this ...
How Does SoCast Handle New Postal Codes During Member Sign-Up?
How Does SoCast Handle New Postal Codes During Member Sign-Up? This Article Is For All Users Applicable To: All Themes SoCast uses Google to validate postal codes during member sign-up. When a new postal code is introduced, it may take some time ...
Why Is the Phone Number Field Not Mandatory for Member Signup?
Why Is the Phone Number Field Not Mandatory for Member Signup? Why It’s Optional At SoCast, our membership tool is designed to maximize user signups and grow your audience. Every additional required field during registration can decrease conversion ...
How Do I Change the Member Sign-Up Process in SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes Select the sign up process for new members. Facebook Login is included with both quick and full sign up, and is tracked as full sign up. Contest ...
How Do I Edit the 'Forgot Password' Email Template in SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes Setup an email template sent to users upon submitting the forgot password form. Step-by-step guide Go to : ...
How Do I Edit The Email Validation Template Sent To New Users In SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes Setup an email template sent to new users to activate their account. Step-by-step guide-Quick Sign Up Go to : ...
How Do I Edit the Sign-Up Call to Action in SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes Setup the call to action that encourages sign up when content or actions regarding membership are accessed. The call to action appears in the login ...
How Do I Customize the Member Sign-Up Process in SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes SoCast now has the ability to customize the sign-up form. Custom Signup restricts immediate access to content or actions exclusive to members by ...
How Do I Edit The Email Validation Reminder Template In SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes Setup an email template sent to users reminding them to activate their account. Step-by-step guide-Quick Sign Up Go to : ...
How Do I Edit the Activation Email Template in SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes Setup an email template sent to users upon successfully activating their account. Step-by-step guide Go to : ...
How Do I Edit Options For Validating New Members In SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes These are the setup options for validating new member accounts. Step-by-step guide-Quick Sign Up Go to : ...
How Do I Manage Member Sign-Up Settings in SoCast?
How Do I Manage Member Sign-Up Settings in SoCast? Who Is This Article For? All SoCast Account Admins Applicable to all SoCast themes Overview SoCast provides flexible options to manage your membership database settings. You can customize validation ...
How Do I Import My Member or Listener Club Database Into SoCast?
How Do I Import My Member or Listener Club Database Into SoCast? Importing your existing Member or Listener Club database is an important part of setting up your SoCast website. To ensure a smooth and secure process, please coordinate with your ...