Frankly Media AMP CMS
How Do I Update the Logo on the Rewards Page?
Log in to AMP Engage. Navigate to the following URL (replace the site ID as needed): https://engage-see.socastcms.com/see_4069/admin/widget/layout/customizer Use the layout customizer to upload and update your logo for the rewards page. Save your ...
Does AMP CMS Support Importing RSS Feeds To Automatically Post Or Schedule Content On Facebook?
No, AMP CMS does not currently support importing RSS feeds for automatic posting or scheduling of content on Facebook.
How Do I Center-Align a Button in AMP CMS?
Log in to AMP CMS and navigate to the page or post where you want to center-align a button. Select the button element you wish to align. Look to the top-right corner of the editor for the layout justification options. Click the center alignment ...
How Do I Ensure Express Events Display Correctly On My Website In SoCast Engage Or AMP CMS?
After entering events in Express under the appropriate category (e.g., "Events"), check the events page or widget on your website. If the events do not appear immediately, allow a few minutes for the site cache to update. Sometimes changes may take a ...
How Do I Create And Schedule A Splash Page In AMP CMS?
Log in to AMP CMS. Navigate to Express Events > Splash Pages. Click Add New to create a new splash page. Fill out the following fields: Title: Enter the splash page title. Image: Upload a high-quality image to cover the splash area. The image should ...
How Do I Update the "On Air Now" Section in AMP CMS?
Log in to the backend of your AMP site. Click on Express Events, then select On Air Shows. To remove an on-air show: Select the show you want to remove. Navigate to Schedule and select an end date for the program. If you want it removed immediately, ...
What Are The Recommended Image Sizes For Blog Featured Images, Show Images, And Page Images In SoCast Engage Or AMP CMS?
For optimal display on SoCast Engage or AMP CMS, the recommended image sizes are: Blog Featured Images: 1200 x 628 pixels (landscape) – ensures good visibility on both desktop and social media previews. Show Images: 800 x 800 pixels (square) – ...
How Do I Log In to the Backend of My AMP CMS Website?
Check your email inbox for a password reset email from SoCast. If you do not see it, please check your spam, junk, or promotions folder. Once you have set your password, go to your station website and add /wp-admin at the end of the site URL (for ...
How Do I Embed a Third-Party Widget If the Shortcode Does Not Work in SoCast Engage or AMP CMS?
If you are having trouble embedding a third-party widget using a shortcode in SoCast Engage or AMP CMS, and the code is being cut off or not displaying correctly, try the following steps: Use the full embed code provided by the widget developer ...
How Can I Force My Website To Show The Latest Updates If Changes Are Not Appearing Right Away?
If you have made updates in SoCast Engage, SoCast Reach, or AMP CMS and the changes are not appearing immediately on your website, this may be due to caching. Caching can cause a delay of up to 1-2 hours before updates are visible to visitors. To ...
Why Does Embedded Content Not Appear In Page Preview But Shows On The Live Public Page In AMP CMS?
When embedding third-party content (such as contests from Second Street) in AMP CMS, you may notice that the content does not appear in the page preview or admin view, but it does display correctly on the live public page. This is a common behavior ...
How Do I Log In To The Backend Of My AMP Engage Site?
Go to your station's website (e.g., https://www.example.com/). Add /wp-admin to the end of the URL (e.g., https://www.example.com/wp-admin). Enter your login credentials to access the backend of your SoCast Engage site. If you have access to multiple ...
Does SoCast Engage Offer a Budget Calculator Widget?
No, SoCast Engage does not currently offer a built-in budget calculator widget. However, if you find a third-party budget calculator that provides embeddable iframe code, you can insert it into your site using the custom HTML feature in SoCast ...
Why Do Changes To Events Or Posts In AMP CMS Take Time To Appear On The Live Site?
When you add, edit, or delete content in AMP CMS, changes may not appear immediately on the live site due to server caching. It usually takes a few minutes, up to a maximum of an hour, for updates to reflect. This caching process helps improve site ...
How Do I Ensure Posts Go Live On Time In AMP CMS Given Caching Delays?
AMP CMS operates on a cache-to-cache basis for page postings and updates. When you create or update a post, it can take up to 15–30 minutes for the changes to appear live on your website due to caching. To ensure your post is visible at your intended ...
Why Am I Unable To Log In To Engage Loyalty After Resetting My Password?
If you are unable to log in to Engage Loyalty after resetting your password, it may be due to the use of unsupported special characters in your new password. Engage Loyalty currently does not support the use of ! or * in passwords. Instead, please ...
How Do I Remove Domain Forwarding in GoDaddy to Update DNS Records for Use With SoCast Engage or AMP CMS?
Log in to your GoDaddy account and go to your Domain Portfolio. Click on DNS for the domain you want to update. Locate the Forwarding section. Remove any forwarding settings to clean up the DNS records. Once forwarding is removed, you should be able ...
How Do I Access the Contest Page in SoCast Engage or AMP CMS?
Log in to your SoCast Engage or AMP CMS account. Navigate to your station's website. Click on the link or menu item for the Contest page. If the Contest page redirects to a Rewards page, wait for the page to load fully. On the Rewards page, click on ...
How Do I Create a Splash Page (Overlay Pop-Up) on the Homepage Using AMP CMS?
Log in to your AMP CMS admin dashboard. Navigate to Express Events > Splash Pages in the left-hand menu. Click Add New to create a new splash page. Fill out the following fields: Title: Enter the title for your splash page. Image: Upload the image ...
How Do I Update the EEO Public File Report Link in SoCast Engage?
Log in to your SoCast Engage admin dashboard. Navigate to Media in the left-hand menu. Click Add New Media Files and upload the updated EEO Public File Report (PDF). Once uploaded, select the file in the media library and copy its file URL. Go to ...
How Do I Reset My Password to Access SoCast Engage or AMP CMS?
If you are unable to log in, request a password reset from your administrator or SoCast support. Check your email inbox, as well as your spam, promotions, or junk folders, for the password reset email. Click the link in the password reset email to ...
Why Does Text Highlighting Not Appear When Inserting Links In SoCast Engage Or AMP CMS?
When using SoCast Engage or AMP CMS with the Gutenberg editor, you may notice that the usual blue highlighting does not appear when selecting text to insert a link. This is due to a change in the Gutenberg editor and recent updates to Chromium-based ...
How Do I Reset My Password And Regain Access To My AMP Engage Account?
Go to the AMP Engage Admin login page: https://engage-admin.socastcms.com/dashboard/Dashboard.aspx. Click on "Forgot Password." Enter your email address and submit the form. Check your email inbox, spam, promotions, or junk folder for a password ...