Getting Started with SoCast
How Do I Access the SoCast Support Portal to View My Tickets?
Accessing knowledge base articles and submitting support tickets doesn't require logging into the SoCast Support Center. However, monitoring your currently active tickets does require login. The following are instructions for signing up in the SoCast ...
How Do I Access The Upvoty Feature Request Board In SoCast Engage?
The SoCast Upvoty Feature Request Board is our dedicated platform for you to share your ideas and help shape the future of SoCast Engage. We use a tool called Upvoty to power this board, which allows you to: Propose New Features: Submit your own ...
Why Can't I See the Left Menu Labels and Icons in SoCast Engage?
If you are unable to see the edit icons in SoCast Engage and only see a simplified menu, it is likely that the menu has been collapsed. To restore the full menu and view all icons: Log in to SoCast Engage. Look for the right arrow at the bottom of ...
How Can I Communicate With Clients Using SoCast?
How Can I Communicate With Clients Using SoCast? To communicate effectively with clients in SoCast, download the module below. It provides step-by-step instructions and best practices for client communication within the SoCast platform. Download ...
How Do I Access Digital Audio Training Modules?
How Do I Access Digital Audio Training Modules? To access the digital audio training modules, download the training file using the link provided below. Click the download link below. Save the file to your computer. Open the downloaded file to start ...
Why Can't I Log In to the SoCast Platform?
Why Can't I Log In to the SoCast Platform? Who Is This For? All users with a SoCast Platform login Applicable to all themes If you're having trouble logging in to the SoCast Platform, review the common issues and solutions below to help you regain ...
How Do I Set Up My SoCast Account?
How Do I Set Up My SoCast Account? Follow these steps to set up your SoCast account and get started: A SoCast employee will create your personal account. Once your account is created, you will receive an email from no-reply@socastsrm.com with your ...
How Do I Update My Internet Browser?
How Do I Update My Internet Browser? Who Is This Article For? All Users Applicable To: All Themes Keeping your internet browser up to date is important for security and to ensure web pages load correctly. We also recommend updating any plug-ins, ...
How Do I Get Started With SoCast?
Welcome to the SoCast family! We’re thrilled to have you join our community. This knowledge base is designed to help you navigate and maximize the powerful tools SoCast offers to enhance your radio station’s digital presence and revenue. We encourage ...
What Browsers And Operating Systems Are Supported By The SoCast Platform?
What Browsers and Operating Systems Are Supported by the SoCast Platform? Who Is This Article For? All users Applicable to: All themes Important Note Microsoft Edge is not supported. The following browsers and operating systems are supported for use ...