Knowledge Base
Getting Started with SoCast
Learn the basics of SoCast, including account setup and how to log in.Managing Users and Accounts
Tools for company administrators to manage users and accountsManaging Your Radio Station's Online Presence
Configuration and customization of your station's website, mobile apps, and syndication tools.Growing and Engaging Your Audience
Strategies and tools to increase audience engagement, boost traffic, and interact with listeners.Growing Your Digital Revenue
Monetization strategies for increasing revenue through digital advertising, partnerships, and owned content.Frankly Media AMP CMS
Support articles pertaining to the Frankly Media AMP CMS
Recent Articles
Can you show me the Social Delivery Report Cheat Sheet?
Your Social Media campaign (Meta Ads: FB/IG) has a number of metrics on the Delivery Report to explain results for your Advertiser. Here is an outline of what you will find on the report and the definitions for each metric: Social Delivery Report ...Configuring Triton Streams in SoCast
If you are using Triton as your streaming provider, you must select Triton Stream as the stream type on the Radio Stream Settings page. To access this setting, navigate to Player > Radio Stream > Radio Stream Settings, then change the Stream Type to ...Show me an Advertiser Info Kit about ALL the Digital Products we have in Reach?
This Advertiser Information Package is a customizable, client-facing presentation that showcases all digital products available in to you with SoCast Reach, including: What Sets Us Apart? How Do We Optimize? Campaign Reporting Measurements Why ...Are we able to change the targeting metrics during a campaign? Like if a client wanted to target 30-50yr olds instead of 18-65 year olds?
If we change demographic targeting mid-campaign (when a campaign is in flight / running), the CPM will not change for an impressions-driven campaign, (This is where Awareness is the Marketing Objective) However, for a Consideration/Conversion ...How Do I Set Up and Manage Weather Forecasts and Alerts in SoCast?
How Do I Set Up and Manage Weather Forecasts in SoCast? In the world of radio, being a local information leader means providing your listeners with the most up-to-date weather information. Whether it’s helping them plan their morning commute or ...
Popular Articles
How Do I Fix an App Stuck on 'Waiting' on My Mobile Device?
How Do I Fix an App Stuck on 'Waiting' on My Mobile Device? Who Is This For? All users with Manage Mobile App Permissions Applicable to: Single-Tenant and Multi-Tenant Apps Occasionally, an app may get stuck on “Waiting” when you try to install or ...How Do I Find My Google Play Developer Account ID?
Who Is This Article For? This article is intended for company administrators or anyone with access to your Google Play Developer Account login credentials. Steps to Find Your Google Play Developer Account ID Log in to your Google Play Developer ...How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps?
How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps? Who Is This Article For? Clients using the SoCast Mobile App For more information about the SoCast Mobile App, contact your Account Manager or email ...How Do I Create a Poll in SoCast?
How Do I Create a Poll in SoCast? This Article Is For All users with "Manage Polls" permissions Applicable to: All Themes Notes Polls are limited to 1,000,000 total votes. After reaching this limit, no new votes will be accepted. If a user clears ...How Do I Create And Publish A Blog Post In SoCast?
How Do I Create and Publish a Blog Post in SoCast? Follow these steps to create and publish a blog post in SoCast. The instructions below are organized by the sections you will see on the blog post page. Step 1: Creating a Blog Post Go to Website > ...