Knowledge Base
Getting Started with SoCast
Learn the basics of SoCast, including account setup and how to log in.Managing Users and Accounts
Tools for company administrators to manage users and accountsManaging Your Radio Station's Online Presence
Configuration and customization of your station's website, mobile apps, and syndication tools.Growing and Engaging Your Audience
Strategies and tools to increase audience engagement, boost traffic, and interact with listeners.Growing Your Digital Revenue
Monetization strategies for increasing revenue through digital advertising, partnerships, and owned content.Frankly Media AMP CMS
Support articles pertaining to the Frankly Media AMP CMS
Recent Articles
What are the Ad Text Requirements for Facebook or Meta Campaigns?
You will need to have some copy to go along with your ad on Facebook or Instagram. Below are the requirements and maximums for a Meta campaign. You will need to insert these details into the SoCast Reach platform once approved by your client: ...Aside from the CNA, what are some general opening questions I can ask my advertiser about Digital?
Sometimes we never know what to ask an advertiser when we have just a few minutes with them. Along with the CNA Client Needs Assessment, here are some additional basic questions you can choose from to help open up a conversation to get some insights ...What are the ACTUAL Steps to Launching a Meta Campaign (FB/IG)?
What are the Recommended Steps to Launching a Meta Campaign (FB/IG)? 1- Ensure the Advertiser has a FB or IG account. 2- Verify if the Advertiser is currently running anything on FB/IG via the Meta Ads Library 3- Determine what they want to promote & ...Can we offer Google Performance Max Campaigns?
Short Answer: Yes! Performance Max is Google’s most advanced, revenue-driving campaign type. Instead of planning and optimizing search, display, and YouTube separately, we feed all creative assets into one consolidated campaign and Google’s machine ...A client wants to change their Display Creatives, how do I do that?
Updating Creatives for a Live Campaign Currently, the best way to change creatives for a campaign that is already in flight is as follows: Email adsupport@socastdigital.com with the subject line: “Live Campaign Creative Change” Please include the ...
Popular Articles
How Do I Fix an App Stuck on 'Waiting' on My Mobile Device?
How Do I Fix an App Stuck on 'Waiting' on My Mobile Device? Who Is This For? All users with Manage Mobile App Permissions Applicable to: Single-Tenant and Multi-Tenant Apps Occasionally, an app may get stuck on “Waiting” when you try to install or ...How Do I Find My Google Play Developer Account ID?
Who Is This Article For? This article is intended for company administrators or anyone with access to your Google Play Developer Account login credentials. Steps to Find Your Google Play Developer Account ID Log in to your Google Play Developer ...How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps?
How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps? Who Is This Article For? Clients using the SoCast Mobile App For more information about the SoCast Mobile App, contact your Account Manager or email ...How Do I Create a Poll in SoCast?
How Do I Create a Poll in SoCast? This Article Is For All users with "Manage Polls" permissions Applicable to: All Themes Notes Polls are limited to 1,000,000 total votes. After reaching this limit, no new votes will be accepted. If a user clears ...How Do I Create And Publish A Blog Post In SoCast?
How Do I Create and Publish a Blog Post in SoCast? Follow these steps to create and publish a blog post in SoCast. The instructions below are organized by the sections you will see on the blog post page. Step 1: Creating a Blog Post Go to Website > ...