Radio Player and Podcast Configuration
How Do I Embed a Podcast Player or Other External Content Using the Raw HTML Widget in SoCast Engage?
Yes, you can embed a podcast player or other external content in SoCast Engage by using the Raw HTML widget. Here’s how: Log in to SoCast Engage. Navigate to the page or post where you want to add the embed. Add a Raw HTML widget to your page or ...
How Do I Embed a Podcast Player in the Sidebar Using SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Website Structure > Sidebars. Click Edit on the sidebar where you want to add the podcast player (e.g., Music Template Sidebar). In the WPBakery Page Builder, scroll to the bottom and click the (+) sign ...
Why Does Audio Play Twice When Clicking 'Listen Live' On My SoCast Engage Website?
This can occur if there are multiple audio or video streams set to play automatically on your SoCast Engage website. For example, if a video stream (such as a TV stream) is set to autoplay on the homepage and you then click the "Listen Live" button, ...
Where Can I Find The Program Schedule In SoCast Engage?
You can find the Program Schedule in SoCast Engage under the Player section. This is where you can view and manage your on-air show schedules.
How Do I Update DNS Settings For The Streaming Player After A Domain Change In SoCast?
When your station's domain changes, you must update your DNS settings to ensure the streaming player continues to function correctly. Ask your IT team to add a DNS record for the new subdomain (e.g., player.yourdomain.com) and point it to the SoCast ...
Does SoCast Support Streaming Binaural Audio Content?
Yes, SoCast supports streaming standard audio formats such as MP3 and AAC, which can include binaural audio recordings. There are no specific features or settings in SoCast Engage dedicated to binaural audio. The immersive effect of binaural sound ...
Can I Customize The Audio Message Confirmation Message In SoCast Engage?
No, it is not currently possible to customize the audio message confirmation message in SoCast Engage. If you would like this feature to be considered for future updates, you can submit a feature request via our Upvoty platform.
How Do I Add Podcast Embed Codes To A Page In SoCast Engage?
Log in to the SoCast Engage platform. Go to Website > Pages > All Pages. Search for the page you want to edit (e.g., "Podcast"). Click Edit on the desired page. Click on Switch to Backend Editor (if not already in backend editor mode). In WPBakery, ...
Can I Change The Layout Of The Song Display On The Listen Live Player In SoCast Engage?
No, the layout of the song display on the Listen Live player in SoCast Engage cannot be changed if you are using the current player skin. The layout is fixed and cannot be customized. If you require a different layout, please contact SoCast support ...
How Do I Find the Stream URL for a Player in SoCast Engage?
Log in to SoCast Engage at https://admin.socastsrm.com/. Select your company from the dropdown menu. Select the appropriate station. In the left sidebar, go to Player > Radio Stream > Radio Stream Settings. Click Edit Stream. The AAC and MP3 audio ...
Can I Change The Primary And Text Colors For The SoCast Player In Premium Skins?
No, the option to change the Primary and Text colors for the SoCast Player is only available on older player themes such as the Basic and Basic Music skins. This feature is not available in the Premium skins, as certain color configuration fields are ...
How Do I Edit the List of Radio Streams Displayed on the Stations Page in the SoCast App?
Log in to your SoCast Engage account. Navigate to Player > Radio Stream > Radio Stream Settings > General. Select the radio stream you want to modify from the list. To change the streaming name or URL, click Edit Stream. To update playlist ...
How Do I Update a Podcast Embed on My SoCast Engage Website When the RSS Feed Is Not Refreshing?
If new podcast episodes are not appearing on your SoCast Engage website, first check if the issue is with the podcast provider's RSS feed or embed code. The website displays only the data supplied by the podcast provider. Review the embed code ...
Can I Increase The Number Of Songs Displayed In The Last Played Widget In SoCast Engage?
No, the number of songs displayed in the Last Played widget in SoCast Engage cannot be adjusted beyond the current limit, as it is determined by the Now Playing playlist settings. However, you can enable the "More" button for the widget to allow ...
Can I Upload Audio Files to SoCast Engage?
You can upload audio files (e.g., MP3s) to the Media Library in SoCast Engage and insert them into your pages or blog posts. Please note the maximum file size is 100MB. Uploading an Audio File Log in to SoCast Engage. Navigate to Media > Add Media. ...
How Do I Embed a Podcast From Podbean Into a Page on My Website Using SoCast Engage?
Log in to SoCast Engage. Navigate to the page or post where you want to embed the podcast. Add a Raw HTML or Custom HTML block to your content. Paste the <iframe> embed code provided by Podbean into the HTML block. Save or publish your changes. This ...
How Do I Add Custom JavaScript To The SoCast Engage Web Player?
Log in to SoCast Engage. Go to Player > Radio Stream Settings. Click the Edit Skin button for the stream you wish to edit. Scroll down to the Custom HTML section. Paste your JavaScript code (such as Adswizz listener ID scripts) into the Footer ...
What Are the Specifications for the Premium 1.0 Skin Player?
What Are the Specifications for the Premium 1.0 Skin Player? Who Is This Article For? All users with 'Manage Website' permissions Applicable to: All themes Requirements This is a separately licensed SoCast product. To purchase this skin, please ...
How Do I Use the Artist Profiles Feature in the SoCast Premium Player?
How Do I Use the Artist Profiles Feature in the SoCast Premium Player? Note: The Artist Profiles feature is available exclusively with the SoCast Premium Player, which is an add-on. If you would like to upgrade to the Premium Player, please contact ...
How Do I Use Song Rating Analytics in the SoCast Website Player and Mobile App?
How Do I Use Song Rating Analytics in the SoCast Website Player and Mobile App? Song Rating Analytics allow your listeners to vote on songs directly through the SoCast Premium Website Player (the Premium 1.0 Player is a bolt-on feature) and/or your ...
How Do I Create Companion Ads for the SoCast Player?
How Do I Create Companion Ads for the SoCast Player? Who Is This Article For? Users with Player permissions Users with advertising setup knowledge Users with access to your video pre-roll What Are Companion Ads? Companion ads let you bundle video ...
How Do I Add Song Skip or Rewind Functionality to the SoCast Premium Player?
How Do I Add Song Skip or Rewind Functionality to the SoCast Premium Player? The SoCast Premium Player allows listeners to skip to the next song or rewind the stream, giving them more control over their listening experience. To use this feature, your ...
How Do I Add Podcasts to My Website Using SoCast?
How Do I Add Podcasts to My Website Using SoCast? This article is for users who have an existing podcast hosted on a third-party platform such as Apple Podcasts (iTunes), Spotify, or SoundCloud. Most third-party podcast platforms recommend copying ...
How Does Album Art and Song Information Work in the SoCast Player?
How Does Album Art and Song Information Work in the SoCast Player? For: All users with access to the Player tab. Overview SoCast retrieves album art from Apple Music to help prevent copyright infringements. Song titles and artist names are ...
How Do I Add Tracking Code or Custom HTML to My Web Player?
How Do I Add Tracking Code or Custom HTML to My Web Player? If you need to add tracking code or other custom HTML to your web player, follow these steps: Navigate to Player > Radio Stream Settings. Click Edit Skin. Scroll to the bottom of the page to ...
How Do I Set Up WideOrbit VAST Codes for Pre-Roll Ads in the SoCast Player?
How Do I Set Up WideOrbit VAST Codes for Pre-Roll Ads in the SoCast Player? Who Is This Article For? Users with advertising permissions Applicable to all themes Requirements You must be using the SoCast Player. You must be using WideOrbit as your ...
How Do I Install Video Pre-Roll Ads (VAST) in the SoCast Player and Mobile App?
How Do I Install Video Pre-Roll Ads (VAST) in the SoCast Player and Mobile App? Setting Up Video Pre-Roll Ads (VAST) for the SoCast Player To enable video pre-roll ads using VAST in your SoCast Player, follow these steps: Go to Player. Navigate to ...
How Do I Configure Podcast Settings in the SoCast Mobile App?
How Do I Configure Podcast Settings in the SoCast Mobile App? Who Is This Article For? SoCast account admins Applies to all SoCast themes Requirements You must have purchased the SoCast Podcast Package. If you would like to add podcasts, please speak ...
How Do I Set Up and Manage Podcasting in SoCast?
How Do I Set Up and Manage Podcasting in SoCast? Who Is This Article For? SoCast account admins Applicable to all SoCast themes Requirements You must have purchased the SoCast Podcasting Package. If you would like to add podcasting to your account, ...
How Do I Add Google Analytics Tracking Code to My SoCast Player?
How Do I Add Google Analytics Tracking Code to My SoCast Player? Note: Adding Google Analytics tracking code to your station’s website will not automatically track your SoCast player. To track analytics for your player, follow the steps below in ...
How Do I Set Up My Player Mobile Banner Ad Code?
How Do I Set Up My Player Mobile Banner Ad Code? Who Is This Article For? Users with Advertising Permissions Applicable to: All Themes Important Note Please allow up to 3 hours for ads to start displaying correctly before contacting Google Ad Manager ...
How Do I Set Up My Player Big Box Ad?
How Do I Set Up My Player Big Box Ad? Who Is This For? Users with Advertising Permissions Applicable to: All Themes Note Please allow up to 3 hours for ads to start displaying correctly. If it has been longer than 3 hours, please contact Google here: ...
How Do I Set Up My Player Leaderboard Ad in SoCast?
How Do I Set Up My Player Leaderboard Ad in SoCast? The Player Leaderboard Ad appears above your audio player. Follow the steps below to set up your leaderboard ad code in SoCast. Who Is This Article For? Users With Advertising Permissions Applies ...
How Do I Set Up Video Preroll Ads in the SoCast Player?
How Do I Set Up Video Preroll Ads in the SoCast Player? Who Is This Article For? Users with advertising permissions Applicable to all themes Important Note Allow up to 3 hours for ads to start displaying correctly before contacting Google DFP ...
How Do I Set Up Player Ad Code in SoCast?
How Do I Set Up Player Ad Code in SoCast? Who Is This For? This guide is for users with Advertising permissions. Applicable to: All themes. Step-by-Step Guide Go to the Player Advertising settings: http://admin.socastsrm.com/advertising/player Make ...
How Do I Manage Player Advertising Settings in the SoCast Player?
How Do I Manage Player Advertising Settings in the SoCast Player? Who Is This Article For? Users with advertising permissions Applies to all themes Requirements You must be using the SoCast Player. Overview The SoCast Player lets you manage ad ...
Why Didn't the Artist Image Appear on the SoCast Player?
Why Didn't the Artist Image Appear on the SoCast Player? This Article Is For All users with the "Manage Website Settings" permission Applicable to the SoCast 2.0 Theme and Hero 1.0 Theme Overview Images and artwork for the SoCast Player are pulled ...
How Do I Set Up an On-Air Radio Stream Playlist in SoCast?
How Do I Set Up an On-Air Radio Stream Playlist in SoCast? This guide walks you through setting up your on-air song playlist in SoCast. You can display your playlist using the Broadcast History or Last Played widgets, and you can also enable the ...
How Do I Configure the Stream Selection Display in the SoCast Web Player?
How Do I Configure the Stream Selection Display in the SoCast Web Player? Who Is This Article For? All users with the Manage Website Settings permission Applicable to the SoCast 2.0 and Hero 1.0 themes Relevant for both single-tenant and multi-tenant ...
How Do I Add My Radio Stream in SoCast?
How Do I Add My Radio Stream in SoCast? Who Is This Article For? All users with the Manage Website Settings permission Applicable to all themes Applicable to both Single-Tenant and Multi-Tenant clients Important Notes You can typically use the same ...
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