Website Configuration
How Do I Add a Background Image to a Specific Page in SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Pages > All Pages. Search for and edit the page where you want to add a background image. Switch to the Backend Editor. Click the gear icon to access Page Settings. Paste your custom CSS code. For ...
How Do I Add Submenu Items (Dropdown Tabs) Under Primary Navigation Tabs In SoCast Engage?
Log in to SoCast Engage. Go to Website Pages > All Pages > Menu. Click Add Menu Item and select a page, link, or promotion (contest) to add to your navigation. Click Add, then click Save. To create a submenu (dropdown tab): On the same Menu page, ...
What Sections Of The Website Do Ad Slots Populate When I Insert Google Ad Code In SoCast Engage?
When you insert Google Ad code into the various ad slots in SoCast Engage, the ads will appear in the following sections of your website: Header Ad – Displays an ad in the top section of the website, typically above the navigation bar. Mobile Header ...
How Do I Edit the On-Air Lineup Page or Program Schedule in SoCast Engage?
To edit the On-Air lineup page or update your program schedule in SoCast Engage, follow these steps: To edit the On-Air page: Log in to SoCast Engage. Go to Website > Pages > All Pages. Search for the page named On-Air. Click Edit to customize the ...
How Do I Bulk Delete Posts In SoCast Engage?
Log in to the backend of your SoCast Engage site. Navigate to Website > Blogs > Blog Posts. Click Screen Options in the top right corner. Adjust the number of items per page (up to a maximum of 200), then click Apply. Filter the list by the desired ...
How Do I Prevent Formatting Issues When Inserting Images and Text in WPBakery on SoCast?
When using WPBakery in SoCast, avoid inserting images directly into a text block, as this can cause formatting issues where the first paragraph may inherit unwanted styles from the image or its caption. Instead, use a separate Image Widget for your ...
How Do I Ensure GIFs Animate Properly on My SoCast Engage Website?
To ensure that GIFs animate properly on your SoCast Engage website, make sure the image size setting for the GIF is set to Full when adding it to your page. If the image size is set to Large or any other option, the GIF may not animate as expected. ...
How Do I Correct Song Information Displayed In The Playlist Widget In SoCast Engage?
If the song information displayed in your playlist widget in SoCast Engage is incorrect, the data is likely being pulled from a third-party playlist provider (such as Futuri). SoCast Engage relies on the data provided by your playlist provider and ...
How Do I Add a Subcategory to a Menu in SoCast Engage?
Log in to SoCast Engage and navigate Website, then Pages > All Pages. Click on Add Menu Item. Add the page or custom link you want to include as a subcategory. To make it a subcategory, drag and drop the new menu item below the parent item (e.g., ...
Can I Edit Only The Mobile Version Of My Site In SoCast Engage?
No, SoCast Engage does not currently offer a way to edit only the mobile version of your site. You can adjust certain elements, such as the hero size, but all content and backgrounds will appear as they are set for the desktop version. The mobile ...
How Do I Set the Home Page for My Website in SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Pages > All Pages. On the right side under Navigation, locate the Home Page option. From the drop-down menu, select the page you wish to set as your home page. Your selection will update the home page ...
Why Aren't My Google AdSense Ads Showing Up On My SoCast Website?
Log in to your SoCast Engage or AMP CMS dashboard. Navigate to Website > Website Settings > Advertising. In the Ad Setup Code section, ensure you have pasted the first section of your Google AdSense code (the head tag). In the Ad Units section, ...
How Do I Organize Blog Categories and Contest Posts on the Homepage in SoCast Engage?
You can control how blog categories, contest posts, and RSS feed content appear on your homepage by adjusting your homepage settings. To Add or Edit Blog Categories in the Homepage Feed: Go to Website > Pages > All Pages. Search for your Homepage (or ...
How Do I Place Ads at the Top and Bottom of a Page or Blog in SoCast Engage and Access Ad Performance Reports?
Yes, you can place ads at the top and bottom of a page or blog in SoCast Engage by creating the appropriate ad zones. To add a Blog Header Ad to your website: Log in to SoCast Engage. Navigate to Website > Blogs > Blog Settings > Advertising > Blog ...
How Do I Highlight a Menu Bar Item in SoCast Engage Like the 'Listen Live' Button?
Currently, in SoCast Engage, the ability to change the background color of individual menu bar elements is only available for the "Listen Live" button by default. However, you can rearrange which menu items appear in the top navigation and use custom ...
How Do I Change The Background Colour Of A Single Page In SoCast Engage?
Log in to SoCast Engage. Go to Website > Pages > All Pages. Search for and edit the page you want to update. Switch to Backend Editor and click the gear icon to access Page Settings. Paste your custom CSS code into the designated area. For example, ...
How Do I Set Up and Add a Feature Rotator to the Homepage in SoCast Engage?
Log in to SoCast Engage. Navigate to Promotions > Feature Rotator. Click Add New to create a new feature rotator. Customize the name, appearance, width, and height to match your needs. Click Save to create the rotator. Return to the Feature Rotators ...
How Do I Add Or Update An ads.txt File In SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Website Settings > Advertising. In the ads.txt section, paste the content of your ads.txt file into the provided field. Click Save to apply your changes. This will place your ads.txt file in the root ...
How Do I Change the Background Color of the Search Bar Button in SoCast Engage?
Log in to SoCast Engage. Go to Website > Website Settings > Theme. Click Launch Theme Editor. Navigate to the Content Area section. Look for the Default Link Color setting. The search button color and border inherit from this setting. Adjust the ...
How Do I Change The Timezone For Blog Publishing In SoCast Engage?
Log in to SoCast Engage. Navigate to Admin > Admin Settings > Account. Set the correct timezone for your station. Click Save once you're done. Please note that it may take a couple of minutes for the changes to take effect. Once updated, the correct ...
What Happens If A Scheduled Post Misses Its Scheduled Time In SoCast Engage?
If a scheduled post in SoCast Engage misses its scheduled time, the platform will automatically attempt to publish the post during the next server cache cycle. These cache cycles typically occur at 15-minute intervals (e.g., :15, :30, :45, :00). For ...
How Do I Add Or Display A Ticker On Specific Pages In SoCast Engage Theme 3.0?
Log in to SoCast Engage. Go to Website > Pages > All Pages. Select the page where you wish to insert the ticker. Switch to the backend editor, then click Add Element and search for Ticker. Select the ticker you want to display on the page. Click Save ...
How Do I Change the Order of the Ticker and Hero in SoCast Engage Theme 3.0?
Log in to SoCast Engage. Navigate to Website > Website Settings > Theme > Launch Theme Editor. Identify the "slots" for header elements: Slot 1 (top of the page), Slot 2 (above), and Slot 3 (below). Assign the ticker to a higher slot (e.g., Slot 1) ...
How Do I Add Header Code, Such As Google AdSense, To My Website In SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Website Settings > General > Custom Header HTML. Paste your header code (such as the Google AdSense script) into the Custom Header HTML field. Save your changes. This will embed the code into the header ...
How Do I Add a CAA Record for SSL Certificates When Launching a SoCast Website?
To add a CAA (Certificate Authority Authorization) record for your domain when launching a SoCast website, follow these steps: Log in to your DNS provider's management portal. Navigate to the DNS settings for your domain. Add a new CAA record with ...
How Do I Set Up Primary And Redirect Domains In SoCast Engage After Repointing My Website URL?
Log in to SoCast Engage. Navigate to Website > Website Settings. Set the Primary Domain to your full domain with www (e.g., www.example.com). Set the Redirect Domain to the same domain without www (e.g., example.com). Click Save. After updating your ...
How Do I Change the Site Logo, Background Image, and Account Logo in SoCast Engage?
To change the site logo: Navigate to Website > Website Settings > Company. Select Choose File to upload your new logo. Click Save to apply the changes. To remove or change the background image: Go to Website > Website Settings > Theme > Launch Theme ...
How Do I Add a Link to the Footer in SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Pages > All Pages. On the right-hand side of your screen, change the menu view to Footer using the Navigation dropdown (switch from Primary to Footer if needed). Select Add Menu Item > Link. Insert your ...
How Do I Re-Enable a Disabled Widget or Block on the Homepage in SoCast Engage?
Log in to SoCast Engage. Go to Website > Pages > All Pages, then open your homepage. Click Edit, then click the pencil icon on the widget or block you want to modify. Scroll down and look for the option Disable Row. To disable: tick the box. To ...
Does SoCast Engage Host Domains Or Provide DNS Services?
No, SoCast Engage does not host domains or provide DNS services. If you wish to use your domain with SoCast Engage, you will need to manage your domain and DNS settings through your own registrar. To ensure your website works correctly with SoCast ...
How Do I Fix Image Size Issues on the Concerts & Events Page in SoCast Engage?
If images on your Concerts & Events page appear smaller than expected, this may be due to custom CSS code affecting the layout. To resolve this in SoCast Engage: Log in to SoCast Engage. Navigate to Website > Website Settings > General > Custom ...
Can I Run MP4 Video Ads In Display Ad Units On SoCast?
No, you cannot run MP4 video ads in standard display ad units (such as 300x250, 728x90, or 160x600) on SoCast. Display ad units have format and file size limitations that are incompatible with video files. Video creatives should use a 16:9 aspect ...
How Do Sidebars Work in SoCast Engage Theme 3.0 Compared to Theme 2.0?
In SoCast Engage, sidebars function differently in Theme 3.0 compared to Theme 2.0: Theme 2.0: The sidebar is a separate element with its own padding and background color, allowing for more distinct visual separation from the main content area. Theme ...
Why Do Changes Made In SoCast Engage Not Appear Immediately On My Website?
When you make updates in SoCast Engage, such as uploading new images or updating content, it may take a few minutes for those changes to appear on your live website. This delay is typically due to caching, which helps improve website performance. If ...
How Do I Center an Ad Unit Using a Raw HTML Widget in SoCast Engage?
Log in to SoCast Engage. Navigate to the page where you want to add or adjust your ad unit. Add a Raw HTML widget to the desired section of the page. In the HTML widget, place your ad code between <div align="center"> and </div> tags. For example: ...
How Do I Create a Full-Page Promotional Banner on the Homepage in SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Website Structure > Hero. Select the Promo Feature Full Height template. Customize the hero and banner as desired for your promotion, then click Save. To display the hero on your homepage, go to Website ...
How Do I Display Event Listings In A Single Column Using The Grid Layout In SoCast Engage?
Log in to SoCast Engage. Navigate to the page or widget where your event listings are displayed using the Grid layout. In the event widget settings, locate the Minimum Column Width field. Set the Minimum Column Width to a value higher than 300 (for ...
How Do I Add a Mobile Web Banner Ad in SoCast Engage?
To add a Mobile Web Banner Ad in SoCast Engage, follow these steps: Log in to SoCast Engage. Go to Website > Website Settings > Advertising. Scroll down to the Ad Units section. Click the edit pencil icon beside the ad unit you want to edit or add. ...
How Do I Ensure Events Display in the Correct Tabs on the Community Events Page in SoCast Engage?
When creating or editing an event in SoCast Engage, set the event category to Community Events to have it appear in the main Community Events post. If you want the event to display in a specific tab (such as "Things to Do," "Meetings," or ...
How Do I Change The Footer Logo Size And Link In SoCast Engage?
Log in to SoCast Engage. Go to Website > Website Settings. Click on Theme and scroll down to Launch Theme Editor. Click on the Footer section. Upload your desired footer logo image. Please note that the maximum height for the footer logo is 50px. To ...
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