Website Configuration
How Do I Remove a Banner Ad From the Sidebar in SoCast Engage?
Log in to SoCast Engage and ensure you are in the correct account for your station. Navigate to Website > Website Structure > Sidebars. Click Edit on the main sidebar where the banner ad appears. Locate the image ad in the sidebar section. Hover over ...
Why Can't I See Highlighted Text When Selecting in the SoCast Engage Web Builder Using Chrome or Other Chromium Browsers?
This issue is due to a recent update in Chromium-based browsers (such as Chrome, Edge, and Brave) that overrides the styles previously implemented by WordPress in the Gutenberg editor. As a result, when you select text in the SoCast Engage Web ...
Does SoCast Engage Support Displaying Events In A Traditional Calendar View?
No, SoCast Engage does not currently support displaying events in a traditional calendar view. The available event display layouts are limited. However, you can use the event display widget and select the "grid" layout to arrange events in a way that ...
Do I Need To Keep Using Cloudflare With My SoCast Website?
No, you do not need to continue using Cloudflare to host your DNS or provide security for your SoCast website. The SoCast platform is already secured with a web application firewall that defends against common attacks. Discontinuing Cloudflare will ...
Can I Limit Search Results to a Specific Category Using the Search Bar in SoCast Engage?
No, it is not currently possible to narrow search results to a specific category using the Search Bar in SoCast Engage. The search bar will display results from all categories. Search results are prioritized as follows: 1) full sentence matches in ...
How Do I Change The Background Color Of The Event Grid In SoCast Engage?
Log in to SoCast Engage. Go to Website > Website Settings. In the custom header HTML section, add the following code (replace the hex color code with your preferred color, e.g., #FFFFFF for white or #000000 for black): <style> .eventGrid.eventWidget ...
How Do I Limit the Number of Programs Displayed in the Program Schedule List Widget in SoCast Engage?
You can control how many program schedule items appear on your site by adjusting the settings in the Program Schedule List Widget. If the Program Schedule is in a Sidebar Log in to SoCast Engage. Navigate to Website > Website Structure > Sidebars. ...
How Do I Change the Playlist Label to "Archived Playlist" on My SoCast Website?
To change the playlist label to "ARCHIVED PLAYLIST" on your SoCast website, please contact SoCast Support and specify the exact label you would like to use. The support team can update the verbiage for you. Once the change is made, it may take a few ...
How Do I Access Or Edit The Privacy Policy And Terms Of Service Pages In SoCast Engage?
Log in to SoCast Engage. Navigate to Admin > Admin Settings > Legal > Configure Account Legal. From this section, you can add or edit your site's privacy policy and manage the terms of service. This allows you to update the content for your privacy ...
How Does SoCast Handle Security Vulnerability Notification Emails?
If you receive a security vulnerability notification email regarding your SoCast-hosted website, especially from unfamiliar sources or domains (such as openbugbounty.net instead of openbugbounty.org), you can generally disregard these messages. ...
How Do I Set the Correct Time Zone for Daylight Saving in SoCast Engage?
Log in to SoCast Engage as an administrator. Navigate to the admin settings where you can select your time zone. If you are in the Mountain Time Zone and your region observes Daylight Saving Time, select a city that observes DST, such as Denver, Salt ...
Does SoCast Provide Direct Server Access To Website Hosting?
No, SoCast does not provide direct server access to website hosting. SoCast websites are managed services, and all changes to your site should be made through the admin backend of SoCast Engage or AMP CMS. Direct access to the hosting server is not ...
How Do I Switch DNS Settings And Add A Domain In SoCast Engage?
Update your DNS settings with your domain registrar to point to the new site as needed. (Refer to your registrar's documentation for specific steps.) Log in to SoCast Engage. Navigate to Website > Website Settings in the left-hand menu. Add your ...
How Do I Insert A Link In The Body Of A Post In SoCast Engage When Using Chrome Or Chromium-Based Browsers?
If you are unable to use the standard link button in the post editor when using Chrome or another Chromium-based browser, you can still insert a link in the body of your post in SoCast Engage by using the keyboard shortcut: Highlight the text you ...
How Do I Add a Google Tag Manager Tracking Pixel to My Website Using SoCast Engage?
Log in to SoCast Engage. Navigate to Website > Website Settings Go to the "General" tab Paste the header Google Tag code in the "Customer Header HTML/Script" field. It should look like this: <!-- Google Tag Manager --> ...
How Do I Import Featured Images and Attach Them to Articles in WordPress After Exporting From SoCast?
How Do I Import Featured Images and Attach Them to Articles in WordPress After Exporting From SoCast? If you are moving your content from SoCast to a self-hosted WordPress site, you may want to ensure your featured images are properly imported and ...
How Do I Create an Ad Space in AdNext and Insert the Code into the SoCast Engage Platform?
How Do I Create an Ad Space in AdNext and Insert the Code into the SoCast Engage Platform? Who Is This Article For? All users who previously had an AdNext account through our AMP platform This applies to all SoCast themes All users with access to ...
What Are Sample Websites and Mobile Apps Built With SoCast Engage?
What Are Sample Websites and Mobile Apps Built With SoCast Engage? Discover the capabilities of SoCast Engage by exploring a curated selection of radio station websites and mobile apps. Each example below showcases how broadcasters are using SoCast ...
How Do I Change the Background Color for an Event Grid in the Website Calendar?
How Do I Change the Background Color for an Event Grid in the Website Calendar? These instructions explain how to change the background color that appears within the event calendar grid (behind the event text) on your website. By default, this color ...
How Do I Embed a Twitch Video on My Website?
How Do I Embed a Twitch Video on My Website? Follow these steps to add a Twitch video or stream to your website using Twitch’s embed code. Requirements You must have an existing Twitch account. Steps to Embed a Twitch Video Log in to your Twitch ...
How Do I Bulk Update Articles Using Search And Replace In Content And Titles?
How Do I Bulk Update Articles Using Search And Replace In Content And Titles? Note: These actions must be performed by a developer with permission to run commands on our daemon server. This article can be referenced in Jira tickets as needed. How To ...
How Do I Create a Full Page Ad Unit in Google Ad Manager and Add It to My SoCast Website?
How Do I Create a Full Page Ad Unit in Google Ad Manager and Add It to My SoCast Website? Step 1: Create a Full Page (Native) Ad Unit in Google Ad Manager Note: The following steps only need to be performed once. Log in to Google Ad Manager. Navigate ...
How Do I Create a Click-To-Call Link on My Website for Visitors?
Who Is This Article For? This article is intended for all users who have access to pages, blogs, contests, or sidebars on their website. What Is a Click-to-Call Link? A click-to-call link allows visitors to call you directly from your website by ...
How Do I Add a Video Hero in SoCast Theme 3.0?
How Do I Add a Video Hero in SoCast Theme 3.0? Adding a video hero is a great way to create a strong visual impact on your website. Follow the steps below to add a video hero in SoCast Theme 3.0. Steps Go to Website > Website Settings > Theme > ...
How Do I Set Up the GDPR Cookie Notice Footer on My SoCast Website?
How Do I Set Up the GDPR Cookie Notice Footer on My SoCast Website? Who Is This For? This guide is for anyone who needs to display a GDPR cookie policy on their website. Important Note Cookie settings accepted by visitors cannot be adjusted after ...
How Do I Enable GDPR And Cookie Consent Settings In SoCast?
How to Enable GDPR and Cookie Consent Settings: Steps: 1. In the SoCast admin panel, go to Admin > Admin Settings > 2. Click on the "Legal" Tab 3. Configure Account Legal 4. Scroll down to the bottom to find "Cookie Notice Footer" and Enable If you ...
Are SoCast Websites Accessible?
Are SoCast Websites Accessible? All of SoCast’s current themes—2.0, Hero 1.0, and Theme 3.0—are designed to follow WCAG 2.0 Level AA standards. This ensures that our websites are usable and understandable for the majority of people, including those ...
How Do I Customize My Website's Transactional Emails?
How Do I Customize My Website’s Transactional Emails? What Is a Transactional Email? A transactional email is an automated message sent by the SoCast platform to your website visitors in response to specific actions. For example, when a visitor signs ...
How Do I Embed an SVG File Into My Website?
Who Is This Article For? This article is for any client looking to add an SVG file to their website pages. What Is an SVG File? An SVG (Scalable Vector Graphics) file is a standard web image format used for rendering two-dimensional graphics. SVG ...
How Do I Add a trust.txt File to My Website?
How Do I Add a trust.txt File to My Website? This Article Is For: Anyone with Website Settings permissions trust.txt is an initiative by JournalList to systematically and transparently disclose connections between journalists, publishers, and ...
Can I Upload a Custom Theme to SoCast?
Can I Upload a Custom Theme to SoCast? No. The SoCast platform supports only SoCast-built themes. Why Third-Party Themes Aren’t Supported The platform is designed, tested, and optimized for SoCast-built themes. Third-party themes (such as those from ...
What Are Common Website Structure FAQs for SoCast Broadcasters?
What Are Common Website Structure FAQs for SoCast Broadcasters? Use the links below to customize your website structure with SoCast tools. These articles cover backgrounds, navigation bars, and overlays to help you create a site that matches your ...
What Are Content Elements in SoCast and How Can I Use Them?
What Are Content Elements in SoCast and How Can I Use Them? Content elements in SoCast are tools that help radio broadcasters enhance their websites and engage listeners. These elements include polls, photo galleries, contact forms, community ...
How Do I Add or Update Company Legal Documentation in SoCast?
How Do I Add or Update Company Legal Documentation in SoCast? Who Is This Article For? All users who are SoCast Company Admins Applicable to all SoCast themes This article explains how to add or update your company’s default legal documentation in ...
How Do I Add a Company URL to the Website Footer in SoCast?
How Do I Add a Company URL to the Website Footer in SoCast? Who Is This Article For? SoCast Company Admins Applies to all SoCast themes Use the steps below to add your company URL to the website footer. Only users with Company Admin access can ...
How Do I Add a Company Name to the Website Footer in SoCast?
How Do I Add a Company Name to the Website Footer in SoCast? Use the steps below to add your company name to your website footer. You must be a Company Admin to complete these steps. Who Is This Article For? All users who are Company Admins in SoCast ...
How Do I Add a Company Logo Image to the Footer on My SoCast Website?
How Do I Add a Company Logo Image to the Footer on My SoCast Website? Who Is This For? This article is for: All users who are SoCast Company Admins This applies to all SoCast themes Follow these steps to add a company logo image to your website's ...
How Do I Manage Website Company Settings in SoCast?
How Do I Manage Website Company Settings in SoCast? This Article Is For All users who are SoCast Company Admins Applies to all SoCast themes Overview The Website Company Settings section in SoCast allows Company Admins to manage key company ...
How Do I Manage Company Settings in SoCast?
How Do I Manage Company Settings in SoCast? Company settings allow administrators to configure organization-wide defaults for websites and mobile apps. Who Is This Article For? All SoCast Company Admins Applicable to all SoCast themes Features of ...
How Do I Configure The PromoSuite Event List Settings Element In SoCast?
How Do I Configure the PromoSuite Event Listing Settings Element in SoCast? Who Is This Article For? This article is for any user with access to pages, blogs, events, or sidebars in SoCast. The instructions apply to all themes. Requirements You must ...
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