Activity Streams
How Do I Replace a News Feed With a Facebook Feed Using Activity Streams in SoCast Engage?
Log in to SoCast Engage. Go to Social > Social Settings and connect your Facebook account. Ensure you are an Admin, allow all permissions, and verify your Facebook pages appear. Navigate to Activity Stream and create a new stream. Add your Facebook ...
How Do I Embed an Instagram or Facebook Feed on My Website Using SoCast Engage?
Ensure Proper Permissions: You must have an Admin user role on every Facebook page you want to connect. There should be no country or age restrictions on your Facebook page; it must be set to "visible to everyone" for the integration to work. Connect ...
How Do I Troubleshoot Facebook Posts Not Appearing In The SoCast Engage Activity Stream?
Verify Admin Access: Log into Facebook.com and confirm that you are listed as an Admin under the page roles for the Facebook Page you wish to add to the Activity Stream. If you are not listed as an Admin, you won’t be able to connect that Facebook ...
How Do I Add a Social Activity Stream to a Page in SoCast Engage?
Go to the page or blog where you want the social activity stream to appear. Click "Edit" and select the backend editor. Search for the "Activity Stream" widget. Select the "Social Stream." Click "Save Settings" and then hit "Update" to apply the ...
How Does the SoCast Audio Comment Feature Work in the Activity Stream?
Requests often come up regarding iHeartRadio’s Talk Back feature for their mobile app allowing listeners to offer feedback or respond to hosts’ questions by recording a 30-second voice message. SoCast has offered this same feature since 2014. ...
How Do I Create an Ad Sync Post In SoCast?
This Article Is For: All users who have: Manage Activity Stream Promo Posts This is applicable to: Single Tenant App Only Requirements: Station/brand have already purchased the SoCast Mobile App package Cut ID provided by your station automation ...
How Do I Configure the Activity Stream Element in SoCast?
How Do I Configure the Activity Stream Element in SoCast? Who Is This For? All users who have access to pages, blogs, contests, and sidebars Applicable to all themes The Activity Stream element lets you display dynamic content on your website. Follow ...
How Do I Set Up Activity Streams (Lists) Image Sizes in SoCast?
How Do I Set Up Activity Streams (Lists) Image Sizes in SoCast? This Article Is For: All users with the "Manage Website Settings" permission Applicable to the SoCast 2.0 Theme and Hero 1.0 Theme This article explains how to set the image size and ...
How Do I Add Member Conversation Chat to My Website or App?
This Article Is For: All users who have a SoCast account (Login & Password) This is applicable to all SoCast Themes Note: If you do not see any streams, you will need to set one up first. These are the instructions for adding an activity stream, in ...
How Do I Change My Activity Stream Profile Image in SoCast?
This Article Is For: All users who have a SoCast account (Login & Password) This is applicable to all SoCast Themes For a video tutorial, please visit: https://attendee.gotowebinar.com/recording/5482474353329696770 These are the instructions for ...
How Do I Set Up An Activity Stream Big Box Ad In SoCast?
This Article Is For: All users who have: SoCast Advertising Permissions This is applicable to all SoCast Themes Note: Please allow for up to 3 hours for ads to start displaying correctly before you contact Google DFP's customer support asking them ...
How Do I Configure Activity Stream Settings for Advertising?
How Do I Configure Activity Stream Settings for Advertising? The Activity Stream in SoCast allows you to display advertising within your content feed. Proper configuration ensures your ads display effectively and align with your station’s goals. Who ...
How Do I Set Up Activity Stream Ad Frequency in SoCast?
This Article Is For: All users who have: SoCast Advertising Permissions This is applicable to all SoCast Themes These are the instructions for setting up the frequencies of the ads that will appear in activity streams on your website. Step-by-step ...
How Do I Create An Activity Stream Conversation Blacklist?
How Do I Create an Activity Stream Conversation Blacklist? This Article Is For All users with the Manage Accounts and Manage Activity Streams Conversation permissions Applicable to: All Themes This article provides step-by-step instructions for ...
How Do I Change the Header Background Color for Member and Anonymous Conversations in Activity Streams?
How Do I Change the Header Background Color for Member and Anonymous Conversations in Activity Streams? This Article Is For: All users with the Manage Accounts and Manage Activity Streams Conversation permissions Applicable to: All Themes This ...
How Do I Change The Staff Comment Header Background Color In The Activity Stream?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for editing the activity stream 'Staff Comment Header ...
How Do I Edit the 'Anonymous User Name' in SoCast Activity Streams?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for editing the 'Anonymous User Name'. This is the user name ...
How Do I Add a Staff Comment Logo to the Activity Stream?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for adding a 'staff comment' logo. This is the logo image ...
How Do I Enable Anonymous Conversations in Activity Streams?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for enabling or disabling anonymous conversations. ...
How Do I Change the Activity Stream's Default Header Background Color?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for editing the activity stream 'default header background ...
How Do I Enable Conversation Moderation in the Activity Stream?
How Do I Enable Conversation Moderation in the Activity Stream? Who Is This Article For? Users with the Manage Accounts permission and the Manage Activity Streams Conversation permission Applies to: All themes Important Staff comments are ...
How Do I Add an SMS Conversations Profile Image in SoCast Engage?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for adding a SMS Conversations Profile Image. This is the ...
How Do I Edit the Conversation Call to Action in the Activity Stream?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes Note: Suggested character limit is max. 50, otherwise the text may be cut off, ...
How Do I Add an Anonymous User Profile Image in SoCast?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for adding an Anonymous User Profile Image. This is the ...
How Do I Configure Activity Stream Settings for Moderation, Anonymous Conversations, and Appearance?
How Do I Configure Activity Stream Settings for Moderation, Anonymous Conversations, and Appearance? Who Is This For? This article is for: All users with the Manage Accounts and Manage Activity Streams Conversation permissions Applicable to: All ...
What Should I Do If My Activity Streams Are Not Updating?
What Should I Do If My Activity Streams Are Not Updating? If your Activity Streams are not updating, try the steps below before contacting the Support Desk. These troubleshooting steps can help identify and resolve common issues that prevent social ...
How Do I Add a SoundCloud Channel to an Activity Stream?
These instructions are for adding a Soundcloud channel to an activity stream. Step-by-step guide To add a Soundcloud channel to an Activity Stream, go to Website>Activity Streams Click the [Add Activity Stream] button or choose an existing Activity ...
How Do I Add an Activity Stream to My Website?
These instructions are for adding Activity Streams to your website through the widget, and learn how to share content and make member comments Step-by-step guide
How Do I Add a Photo Gallery to an Activity Stream in SoCast?
These instructions are for adding an already created photo gallery to an activity stream. Step-by-step guide To add a photo gallery to an Activity Stream, go to Social > Activity Streams > All Activity Streams Click the [Add New] button or choose an ...
What Are Activity Streams And How Can I Use Them To Engage My Audience?
What Are Activity Streams and How Can I Use Them to Engage My Audience? Activity Streams bring your station’s content and audience conversations together in one place. They make it easy to surface posts from social channels, RSS feeds, photo ...
What Are Some Best Practices for Implementing an Activity Stream?
What Are Some Best Practices for Implementing an Activity Stream? Use the steps below to plan, test, and manage an Activity Stream that engages your audience. Step-by-Step Guide Create a Test Activity Stream. Set up a test Activity Stream and ...
How Do I Add An RSS Feed To An Activity Stream?
These instructions are for adding an RSS feed to an activity stream. Step-by-step guide To add a RSS Feed to an Activity Stream, go to Website>Activity Streams Click the [Add Activity Stream] button or choose an existing Activity Stream to add it too ...
How Do I Add a YouTube Channel to an Activity Stream in SoCast?
These are the instructions for adding a YouTube channel to an activity stream. Step-by-step guide To add a YouTube channel to an Activity Stream, go to Social > Activity Streams > All Activity Streams Click the [Add Activity Stream] button or choose ...
How Do I Add a Twitter (X) Account to an Activity Stream in SoCast?
How Do I Add a Twitter (X) Account to an Activity Stream in SoCast? Who Is This For? This article is for: All users with social and activity stream permissions Applicable to all themes Note You must first add the Twitter (X) account you wish to use ...
Why Do I Get an Error When Adding a Facebook Page to an Activity Stream?
Why Do I Get an Error When Adding a Facebook Page to an Activity Stream? When you try to add a Facebook page URL to an activity stream, you may see an error such as: "Sorry, cannot get content from https://www.facebook.com/examplepage, please try ...
What Does 'Pause Auto-Update' at the Bottom of an Activity Stream Do?
This Article Is For: All users This is applicable to all SoCast Themes Step-by-step guide The 'Pause Auto-Update' feature can be found at the bottom of any activity stream placed on a page, blog, contest etc. This feature pauses the content in the ...
How Do I Add an Instagram Account to an Activity Stream?
These instructions are for adding an Instagram account to an Activity Stream. Step-by-step guide To add an Instagram account to an Activity Stream, go to Website>Activity Streams Click the [Add Activity Stream] button or choose an existing Activity ...
How Do I Customize the Activity Stream Layout in SoCast?
These instructions are for adding custom colours, staff comment logos, and set default sizes for blog images appearing in Activity Streams. Step-by-step guide Go to: http://admin.socastsrm.com/account/widgets Staff Comment Logo : This is the logo ...
How Do I Add Conversation Sources to an Activity Stream in SoCast?
You have the option to add 3 different types of conversation sources to your activity streams: Facebook comments from any pages that: You have moderation access to Is a public Facebook page You have set up the login credentials for in your social ...
How Do I Add a Facebook Page to an Activity Stream in SoCast?
This Article Is For: Users with the 'Manage Activity Streams' permission This is applicable to all themes Requirements Must have a role of 'Editor High, or Admin' on the native Facebook page in order for it to appear in the drop-down list ...
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