Social and SMS
How Can I Optimize My X (Formerly Twitter) Presence for MEGA Contests?
How Can I Optimize My X (Formerly Twitter) Presence for MEGA Contests? In the fast-paced world of X (formerly Twitter), reaching your target audience and converting followers into members of your database can be challenging. Here are four easy steps ...
How Do I Give Facebook Access To A Business Page In The New Facebook Pages Experience?
How Do I Give Facebook Access To A Business Page In The New Facebook Pages Experience? Note: You must have Facebook access with full control to grant access to others. This article is intended for Page admins. In the new Facebook Pages experience, ...
How Do I Use the Pinterest Element in SoCast?
How Do I Use the Pinterest Element in SoCast? This Article Is For: All users who have access to pages, blogs, contests, or sidebars Applicable to all themes The Pinterest element allows you to connect your content with Pinterest, making it easy for ...
How Do I Use the Social Button Bar Element to Add Social Sharing to My Website?
How Do I Use the Social Button Bar Element to Add Social Sharing to My Website? Who Is This Article For? All users with access to pages, blogs, contests, or sidebars Applicable to all themes Important Notes The Social Button Bar element is designed ...
How Do I Use Sharing Buttons to Increase Social Media Engagement on My SoCast Website?
How Do I Use Sharing Buttons to Increase Social Media Engagement on My SoCast Website? This Article Is For: All users with the Manage Website Settings permission Applicable to the SoCast 2.0 Theme and Hero 1.0 Theme Sharing buttons are a great way to ...
How Do I Enable Social Sharing Buttons Above Content in SoCast?
How Do I Enable Social Sharing Buttons Above Content in SoCast? Who Is This Article For? Users with the 'Manage Website Settings' permission Applicable to the SoCast 2.0 Theme and Hero 1.0 Theme Follow these instructions to display social sharing ...
How Do I Set Up Social Sharing Buttons Below Content in SoCast?
How Do I Set Up Social Sharing Buttons Below Content in SoCast? Who Is This Article For? All users with the Manage Website Settings permission Applicable to the SoCast 2.0 Theme and Hero 1.0 Theme Follow these instructions to set up your social ...
What Are Some Tips for Sharing My Blog or News Story Using SoCast?
What Are Some Tips for Sharing My Blog or News Story Using SoCast? SoCast's social posting tools make it easy and efficient to share your blogs or news stories, allowing you to focus on your station’s goals and audience engagement. Step-by-Step Guide ...
What Should I Do If I Don't See All of My Facebook Pages in SoCast Social Settings?
What Should I Do If I Don't See All of My Facebook Pages in SoCast Social Settings? This Article Is For: All users with a SoCast account (login & password) Applicable to all SoCast themes If you have already connected your personal Facebook account ...
How Do I Re-Authorize My Facebook Token in SoCast?
How Do I Re-Authorize My Facebook Token in SoCast? This article is for: All users with social permissions. Requirements: You must have a Facebook profile connected and be listed as an Admin on the Facebook page you wish to post to. When composing a ...
What Are Personal Social Settings and How Do I Set Them Up in SoCast?
What Are Personal Social Settings and How Do I Set Them Up in SoCast? This section provides all the knowledge base articles related to setting up your personal social settings in SoCast. Here, you'll find step-by-step guides for connecting your ...
How Do I Add Facebook and Instagram to My SoCast Account?
This Article Is For: All users who have a SoCast account (Login & Password) This is applicable to all SoCast Themes Requirements: You will need the Login & Password for your Facebook account. We recommend creating a Facebook account that is used for ...
What Are Social Settings in SoCast and How Do I Use Them?
What Are Social Settings in SoCast and How Do I Use Them? This Article Is For: All users with a SoCast account (login and password) Applicable to all SoCast themes Features: The Social Relationship Management (SRM) tool is compatible with the ...
How Do I Add "X" (Twitter) to My SoCast Account?
How Do I Add "X" (Twitter) to My SoCast Account? This Article Is For: All users with a SoCast account (login & password) Applicable to all SoCast themes Requirements: You will need the login and password for your personal and/or station Twitter (X) ...
What Should I Do If I Suspect My Social Media Accounts Are Hacked?
What Should I Do If I Suspect My Social Media Accounts Are Hacked? If you believe your station or brand’s social media accounts have been hacked, please note that SoCast is unable to assist directly with account recovery. In this situation, we ...
How Do I Configure Twitter Cards in SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes These instructions are for configuring Twitter Cards. For more info on Twitter Cards, please see: ...
How Do I Manage Social Settings in My SoCast Account?
How Do I Manage Social Settings in My SoCast Account? This Article Is For: All users who are SoCast Account Admins and/or have access to Social Account Settings This applies to all SoCast Themes This section provides all the knowledge base articles ...
How Do I Connect My Bit.ly Account to SoCast?
This Article Is For: All users who are SoCast Account Admins This is applicable to all SoCast Themes Requirements: You will need the Login & Password for your Bit.ly account or corresponding social media account These instructions are for connecting ...
How Do I Set Up My SMS Settings in SoCast?
This Article Is For: All users who are SoCast Account Admins Users who have paid for and set up SMS integration This is applicable to all SoCast Themes Requirements: Must have Magnet Mobile, ZipWhip or Impact Mobile as a provider. Must have admin ...
How Do I Add an SMS Conversations Profile Image?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes These are the instructions for adding a SMS Conversations Profile Image. This is the ...
How Do I Set Up, Moderate, and Use SoCast's SMS Feature?
This Article Is For: All users who have the 'Manage Accounts' permission & the 'Manage Activity Streams Conversation' permission This is applicable to: All Themes Note: Please keep the following in mind when replying to SMS messages: Allowed 1 reply ...
What Social Publishing and Monitoring Tools Are Available in SoCast?
What Social Publishing and Monitoring Tools Are Available in SoCast? This section provides an overview of all Knowledge Base articles related to the SoCast Social Publishing Tool, Monitoring Streams, and Content Calendar. These resources are designed ...
What Resources Are Available for Using the SoCast Social Publishing Tool and Social Media Management?
What Resources Are Available for Using the SoCast Social Publishing Tool and Social Media Management? This section contains all knowledge base articles related to the SoCast Social Publishing Tool, including Monitoring Streams, the Content Calendar, ...
How Do I View or Reply to a Twitter Conversation or Comment in SoCast?
How Do I View or Reply to a Twitter Conversation or Comment in SoCast? Who Is This Article For? All users with a SoCast account (login and password) All users with access to the Social Relationship Management (SRM) feature Applicable to all SoCast ...
How Do I Configure a Social Stream in SoCast?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes For a video tutorial, please ...
How Do I View or Reply to an SMS or Member Conversation or Comment in the SoCast Inbox?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes If you do not have access to the 'Inbox' Stream, please speak with your SoCast Account ...
How Do I Create a Smart Stream in SoCast?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes Smart Streams are used to analyze sentiment, demographics and engagement for a topic or ...
How Do I View or Reply to a Facebook Conversation or Comment in SoCast?
How Do I View or Reply to a Facebook Conversation or Comment in SoCast? This Article Is For: All users with a SoCast account (login & password) All users with access to the 'SRM' feature All SoCast Themes Overview This article provides step-by-step ...
What Are Some Tips for Easily Sharing Content Using SoCast?
Use SoCast’s Social Monitoring to observe and quickly share specific types of content (news, comedy, etc.). Step-by-step guide Start by creating a Twitter list with members of a specific content/genre type. Add that list as a stream to monitor in ...
What Are the Common Social Stream Error Messages in SoCast and How Do I Resolve Them?
What Are the Common Social Stream Error Messages in SoCast and How Do I Resolve Them? This Article Is For: All users with a SoCast account (Login & Password) All users with access to the Social Relationship Manager (SRM) feature Applicable to all ...
How Can I Monitor Competitors on Social Media Using SoCast Smart Streams?
Be ahead of the game and know what your competitors are doing in real time. Define your strategy quickly by using our SoCast Smart Streams. Step-by-step guide Start by configuring a new smart stream that monitors your competitors account. For ...
How Do I Create and Monitor Twitter Lists in the SoCast Platform?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes Tips: Lists are a great way to organize followers, i.e. artists, staff, partners, ...
How Can I Monitor Social Media Mentions and Engagement Using SoCast?
How Can I Monitor Social Media Mentions and Engagement Using SoCast? The SoCast Monitoring Streams tool allows you to instantly know when your station is mentioned on social media. The engagement dashboard is fully mobile-responsive, enabling you to ...
How Do I Use the Content Calendar to Manage Social Posts?
This Article Is For: All users with 'Social' permissions This is applicable to: All Themes See what social posts are currently going out or are coming up next at a glance. Click on a social post to see its details including time, author, social ...
What Features Does the SoCast Platform Offer Compared to Native Facebook?
What Features Does the SoCast Platform Offer Compared to Native Facebook? The table below provides a detailed comparison of the functionality available on the SoCast platform versus native Facebook. This will help you understand which features are ...
How Do I Add an Image to a Social Media Post in SoCast?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes For a video tutorial, please ...
How Do I Edit a Social Media Post in SoCast?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes For a video tutorial, please ...
How Do I Add Text to a Social Media Post Using SoCast?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes Note: The social tool has been updated to reflect Twitter's new limit of 280 ...
How Do I Add a Link to a Social Media Post Using SoCast?
This Article Is For: All users who have a SoCast account (Login & Password) All users who have access to the 'SRM' feature This is applicable to all SoCast Themes For a video tutorial, please ...
What Are the Common Social Publisher Error Messages in SoCast?
What Are the Common Social Publisher Error Messages in SoCast? This Article Is For: All users with 'Social Publisher' permissions Applicable to: All Themes Below is a list of error messages you may encounter when using the SoCast Social Publisher, ...
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