Mobile App Configuration
What Are the Best Practices for Maintaining Your App Developer Accounts?
What Are the Best Practices for Maintaining Your App Developer Accounts? Maintaining your App Developer Accounts is essential for ensuring smooth app development and distribution. If your account information is not kept up to date, you risk having ...
How Do I Change the Media Player Bar Appearance in the SoCast Mobile App?
How Do I Change the Media Player Bar Appearance in the SoCast Mobile App? Who Is This Article For? All users with Manage Mobile App permissions. Applicable to both Single Tenant App and Multi-Tenant App users. Requirements Your station or brand must ...
How Do I Handle the Apple Vision Pro Notice for SoCast Mobile Apps?
How Do I Handle the Apple Vision Pro Notice for SoCast Mobile Apps? Recently, Apple made all newly created and existing compatible iOS apps available on Apple Vision Pro (visionOS). At this time, SoCast mobile apps do not support Apple Vision Pro. If ...
How Do I Disable the Song Like/Dislike Buttons in the Mobile App Player Using ID3 Tags?
How Do I Disable the Song Like/Dislike Buttons in the Mobile App Player Using ID3 Tags? Note: This process should be performed by a Company Admin or someone familiar with working with ID3 tags. If you want to disable the song like/dislike buttons in ...
What Is the Mobile App Submission and Build Checklist for SoCast?
What Is the Mobile App Submission and Build Checklist for SoCast? To build and submit your mobile app to the Apple App Store and Google Play Store, you must complete the following configurations. We cannot submit an app build unless all required ...
How Do I Configure Android Store Listing Settings for My Mobile App Submission?
How Do I Configure Android Store Listing Settings for My Mobile App Submission? To submit your mobile app to the Google Play Store, you must provide specific information and assets for your app’s product page. This guide outlines each required ...
How Do I Configure iOS Store Listing Settings for My Mobile App Submission?
How Do I Configure iOS Store Listing Settings for My Mobile App Submission? To ensure your mobile app appears correctly in the Apple App Store, you must configure the store listing settings. This information is required for app approval and release. ...
How Do I Configure General Store Listing Settings for My Mobile App Submission (App Icons, Ratings, Privacy, and More)?
How Do I Configure General Store Listing Settings for My Mobile App Submission (App Icons, Ratings, Privacy, and More)? Follow these steps to configure how your mobile app appears in the Apple App Store, Google Play Store, on user devices, and within ...
How Do I Configure Google Play Developer Credentials for My Radio Station's Mobile App?
How Do I Configure Google Play Developer Credentials for My Radio Station's Mobile App? Requirements Before you begin, please ensure you have the following: A Google Play Developer account. This must be a business account, not a personal account. ...
How Do I Configure iOS App Developer Credentials for My Radio Station?
How Do I Configure iOS App Developer Credentials for My Radio Station? Requirements Before you begin, ensure you have the following: An Apple Developer account (must be a business account, not a personal one). An Apple App Store Connect account. ...
How Do I Set Up Mobile Menu Ad Targeting in Google Ad Manager?
How Do I Set Up Mobile Menu Ad Targeting in Google Ad Manager? This guide is for app clients who want to target banner ads to specific app menu items using Google Ad Manager. Follow the steps below to configure your ad targeting effectively. Step 1: ...
What Should I Know Before Purchasing a SoCast Mobile App?
What Should I Know Before Purchasing a SoCast Mobile App? This article addresses common questions and important considerations for radio broadcasters interested in purchasing a SoCast mobile app. Can I Download a SoCast App to Preview? Absolutely! ...
How Do I Find My Google Play Developer Account ID?
How Do I Find My Google Play Developer Account ID? Who Is This Article For? This article is intended for company administrators or anyone with access to your Google Play Developer Account login credentials. Steps to Find Your Google Play Developer ...
How Do I Find My Apple Team ID for iOS App Development?
How Do I Find My Apple Team ID for iOS App Development? Who Is This Article For? This article is intended for company administrators or anyone with access to your Apple/iOS developer account. Steps to Find Your Apple Team ID Log in to your Apple ...
How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps?
How Do I Resolve "Invalid Data Safety" Notices for Google Play and Android Apps? Who Is This Article For? Clients using the SoCast Mobile App For more information about the SoCast Mobile App, contact your Account Manager or email ...
How Do I Update Outstanding Agreements in My Apple App Account for SoCast Apps?
How Do I Update Outstanding Agreements in My Apple App Account for SoCast Apps? Who Is This Article For? This article is intended for SoCast account managers who need to upgrade or rebrand their current SoCast app. Requirements You must be the ...
How Do I Update Outstanding Agreements in Google Play for My SoCast App?
How Do I Update Outstanding Agreements in Google Play for My SoCast App? Who Is This Article For? This article is for any SoCast account manager looking to upgrade or rebrand their current SoCast app. Requirements Important: You must be the account ...
How Do I Accept Agreements in the App Store as a Radio Broadcaster?
How Do I Accept Agreements in the App Store as a Radio Broadcaster? To ensure your radio station’s app remains active and compliant, it’s important to accept any outstanding agreements in the App Store. Follow these steps to accept agreements using ...
Why Do My App Splash Screen Images Get Resized in the Media Library?
When you upload an image, the media library will scale it down to be optimized for web use. However, our system retains the original image, which is linked from the attachment details. If you click on this original image, you will see the image size ...
Does SoCast Integrate With Instreamatic for Mobile Apps?
Does SoCast Integrate With Instreamatic for Mobile Apps? Yes, SoCast’s Mobile App can integrate with Instreamatic. This integration must be enabled during the app build process before it is delivered to the app store. To enable the Instreamatic ...
How Do I Get Started With The SoCast Mobile App?
How Do I Get Started With The SoCast Mobile App? This Article Is For: Users who have permission to manage Mobile App Settings Applicable to both Single Tenant and Multi-Tenant Apps Requirements: Your station or brand must have purchased the SoCast ...
How Do I Configure Podcast Settings in the SoCast Mobile App?
How Do I Configure Podcast Settings in the SoCast Mobile App? Who Is This Article For? All users who are SoCast Account Admins This applies to all SoCast themes Requirements You must have purchased the SoCast Podcast Package. If you would like to add ...
How Do I Obtain Mobile App Analytics for My SoCast Mobile App?
How Do I Obtain Mobile App Analytics for My SoCast Mobile App? Who Is This Article For? Clients using the SoCast Mobile App If you need more information about the SoCast Mobile App, please contact your Account Manager or email ...
How Do I Rebrand My Mobile App for My Radio Station?
How Do I Rebrand My Mobile App for My Radio Station? This article is intended for radio stations that are rebranding or changing formats. Requests to rebuild a mobile app with a new station brand must come from your Company Administrator. Before You ...
How Do I Invite SoCast as an Admin to My Apple Developer, iTunes Connect, and Google Play Developer Accounts?
How Do I Invite SoCast as an Admin to My Apple Developer, iTunes Connect, and Google Play Developer Accounts? To deliver your mobile test apps, you need to add socastadmin@socastsrm.com as an admin to your Apple Developer, iTunes Connect, and Google ...
How Do I Remove Reviews and Old Comments on My SoCast Mobile App?
How Do I Remove Reviews and Old Comments on My SoCast Mobile App? Who Is This Article For? Clients who have purchased the SoCast Mobile App Applicable to all app themes Requirements Admin access to the iOS App Store and/or Google Play Store The app ...
How Do I Update the SoCast Mobile App on an iPhone?
How Do I Update the SoCast Mobile App on an iPhone? Who Is This Article For? Clients who have purchased the SoCast Mobile App. If you would like to purchase the Mobile App, please speak with your SoCast Account Manager. All users with "Manage Mobile ...
How Do I Fix an App Stuck on 'Waiting' on My Mobile Device?
How Do I Fix an App Stuck on 'Waiting' on My Mobile Device? This Article Is For: All users with Manage Mobile App Permissions Applicable to: Single Tenant App & Multi-Tenant App Occasionally, you may find that an app gets stuck on "Waiting" when you ...
What Should I Do If the Audio Stream Is Not Working in the Mobile App?
What Should I Do If the Audio Stream Is Not Working in the Mobile App? If you are unable to get the audio stream to work in our mobile app, please follow the steps below to troubleshoot the issue. Step-by-Step Guide Note: Access to the audio stream ...
How Can I Disable the Microphone Permission for the Mobile App?
How Can I Disable the Microphone Permission for the Mobile App? The microphone permission is required for the app to allow users to record and submit audio messages. These audio messages may appear in the app's news feed or be used on air. The app ...
Do I Need a WiFi or Internet Connection to Use the App?
Do I Need a WiFi or Internet Connection to Use the App? Yes, the app requires an active internet connection to function. You can connect to the internet using either WiFi or cellular data. Without an internet connection, the app will not be able to ...
What Are the Most Frequently Asked Questions About the SoCast Mobile App?
What Are the Most Frequently Asked Questions About the SoCast Mobile App? This Article Is For: Clients who have purchased the SoCast Mobile App (If you would like to purchase the Mobile App, please speak with your SoCast Account Manager.) All users ...
How Do I Add Google Ads to the SoCast Mobile App?
How Do I Add Google Ads to the SoCast Mobile App? Important Notes Please allow up to 3 hours for ads to start displaying correctly before contacting Google Ad Manager support. If ads are still not displaying after 3 hours, you can contact Google ...
How Do I Set Up Google Ad Manager Video Pre-Roll and What Are the Requirements?
How Do I Set Up Google Ad Manager Video Pre-Roll and What Are the Requirements? Who Is This Article For? This article is intended for: All users with Manage Mobile App Permissions Applicable to both Single Tenant App and Multi-Tenant App environments ...
How Do I Get Started With Setting Up Google DFP Ads in the SoCast Mobile App?
How Do I Get Started With Setting Up Google DFP Ads in the SoCast Mobile App? This Article Is For: All users who manage Activity Stream Promo Posts Applicable to: Single Tenant App Only Follow these instructions to set up Google DFP (DoubleClick for ...
What Mobile App Advertising and Sponsorship Options Are Available in the SoCast App?
What Mobile App Advertising and Sponsorship Options Are Available in the SoCast App? Who Is This Article For? All users with "Manage Mobile App" permissions Applicable to both Single Tenant App and Multi-Tenant App Requirements Your station or brand ...
How Do Push Notifications Work in the SoCast Mobile App?
How Do Push Notifications Work in the SoCast Mobile App? Understanding Push Notification Opens The SoCast mobile app uses two main methods to display content: Activity Streams and the In-App Browser. The In-App Browser is typically used for ...
How Do I Find My Push Notification Open Rate in the SoCast Platform?
Note: This feature is not yet available. Check back soon for updates This Article Is For: All users who have: Manage Mobile App Notifications Permissions This is applicable to: Single Tenant App & Multi-Tenant App Requirements: Station/brand have ...
Why Didn't I Receive a Push Notification on My Mobile App?
Why Didn't I Receive a Push Notification on My Mobile App? Who Is This Article For? All users with Mobile App Permissions and Push Notification Permissions Applicable to all themes There are several reasons why you may not have received a mobile app ...
How Do Members Enable or Disable Push Notifications on the SoCast Mobile App?
How Do Members Enable or Disable Push Notifications on the SoCast Mobile App? Who Is This Article For? All users with Manage Mobile App Notifications permissions Applicable to both Single Tenant App and Multi-Tenant App users Requirements Your ...
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